Health Service Journal: The worrying truth about mental health services: The King’s Fund on NSFT’s failure

Helen Gilburt, a fellow in health policy at The King’s Fund, writes: The example of Norfolk and Suffolk Foundation Trust provides a stark reminder of the risks associated with undertaking whole-system transformation at scale and pace. To pre-empt increased financial risk and deliver efficiency savings, the trust engaged in delivering a vision of implementing recovery-orientated […]

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Fantasy Island: The CQC Video Files: ‘Well-led’

What’s the best thing to come out of service strategy? A majority of respondents replied ‘nothing’ when asked their views on the best thing to come out of Service Strategy. One reflected sadly, ‘finding positives is difficult. I rely on finding positives for my clients’. Alexander Report This ‘corporate video’ was made in preparation for

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Fantasy Island: The CQC Video Files: ‘Responsive’

Dedicated front line staff continued to do everything they could to offer a responsive service despite the cuts and chaos of the ‘radical redesign’. Their warnings and concerns were largely ignored by the arrogant and complacent management and Board of Norfolk and Suffolk NHS Foundation Trust (NSFT) with appalling results. This ‘corporate video’ was made

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Fantasy Island: The CQC Video Files: ‘Caring’

Dedicated front line staff continued to do everything they could to offer a caring service despite the cuts and chaos of the ‘radical redesign’. This ‘corporate video’ was made in preparation for the visit of the Care Quality Commission (CQC) to Norfolk & Suffolk NHS Foundation Trust (NSFT). This visit, which resulted in an ‘Inadequate’

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Fantasy Island: The CQC Video Files: ‘Effective’

This ‘corporate video’ was made in preparation for the visit of the Care Quality Commission (CQC) to Norfolk & Suffolk NHS Foundation Trust (NSFT). This visit, which resulted in an ‘Inadequate’ rating and the NHS regulator, Monitor, placing NSFT into Special Measures, took place months after the completion of the interviews for the Alexander Report

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Fantasy Island: The CQC Video Files: ‘Safe’

This ‘corporate video’ was made in preparation for the visit of the Care Quality Commission (CQC) to Norfolk & Suffolk NHS Foundation Trust (NSFT). This visit, which resulted in an ‘Inadequate’ rating and the NHS regulator, Monitor, placing NSFT into Special Measures, took place months after the completion of the interviews for the Alexander Report

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NSFT – A Warning from History: “Assertive Outreach was simply airbrushed out”

NSFT claims to the EDP: Has the trust taken on board the concerns about the scrapping of the Assertive Outreach Team? If so what has been done? “Following the integration of the assertive outreach function into our adult community teams we constantly review how best we can support those who have severe and enduring mental

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BBC News: Norfolk and Suffolk NHS Foundation Trust failed to act on 258 recommendations

Nic Rigby of the BBC reports: A mental health trust failed to act on 258 recommendations from 98 reviews into serious incidents, such as patient deaths, a report has revealed. Former Norfolk coroner William Armstrong said the trust’s failure to act was a “serious concern”. Serious incident reviews take place after there are unexpected or

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Mirror: Mum killed herself the day after police dropped her NHS rape case probe

A mum killed herself the day after she learned police had axed their inquiry into her claim she was raped at an NHS clinic by a sex offender. Kylie Payne, 23, had befriended the man when he was admitted to the mixed ward at the mental health unit where she was being treated for depression

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EADT: Mother of Sudbury’s Joe Ruler, 19, who killed himself at Wedgwood House is left ‘heartbroken’ that same mistakes still being made by NSFT mental health trust

Matt Reason of the EADT reports: The heartbroken mother of a Sudbury teenager who died in the care of a Suffolk mental health unit has claimed lessons have still not been learnt from her son’s death. Joe Ruler died five years ago at the Wedgwood House unit, in Bury St Edmunds, with an inquest last

EADT: Mother of Sudbury’s Joe Ruler, 19, who killed himself at Wedgwood House is left ‘heartbroken’ that same mistakes still being made by NSFT mental health trust Read More »

Daily Telegraph: Special measures threat for Norfolk and Suffolk NHS Foundation Trust

The Daily Telegraph reports on the CQC Inspection of Norfolk & Suffolk NHS Foundation Trust (NSFT). The Telegraph also carries a link to the Aidan ‘I’m no Dirty Den’ Thomas email story which will bring back difficult memories to many readers, especially employees of NSFT and Cambridgeshire and Peterborough NHS Foundation Trust (CPFT). Click on

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NSFT – A Warning from History: Sunday Telegraph – NHS fatcats take pay offs – then come back for more

A series of NHS executives who quit their posts with lucrative payoffs have been re-employed on temporary contracts worth thousands of pounds a day. Stephen Dorrell, chairman of the Commons health select committee, said: “This is the sort of thing that gives effective management a really bad name.” Katherine Murphy, Chief Executive of The Patients

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Ipswich Star: Students from University Campus Suffolk celebrate their successes at their graduation ceremonies

“Maggie Wheeler was also awarded an honorary degree for her work in mental health. She was chairman of what became Norfolk and Suffolk NHS Foundation Trust for a decade.” Many campaign supporters have contacted us to express their utter bewilderment at the decision of University Campus Suffolk to award Maggie Wheeler an honorary degree for

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Sister campaigns: itv NEWS Anglia – Health campaigners win fight over Lifeworks closure plans

Congratulations to all those involved in saving Lifeworks in Cambridge. We should have posted this sooner. Click on the image to visit the itv website and watch the video. Warning: this video contains potentially distressing images of Aidan Thomas, former chief executive of Norfolk & Suffolk NHS Foundation Trust (NSFT) and initiator of the massive

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BBC: Mental health services ‘a car crash’

Sue Bailey speaks the truth: Mental health services in England are “a car crash” and the health secretary is not taking the problems seriously, according to the outgoing president of the Royal College of Psychiatrists. Prof Sue Bailey told BBC News mental health services were “in crisis”. Click on the image below to read more:

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Campaign response to intimidating email from Messrs. Page & Hopkins of NSFT

“Sadly, it is necessary to comment upon the recent email from Mr Page, NSFT Chair, to all NSFT staff. Firstly, we are not a Unison campaign. Unison has no representative on the committee and, although we have received a donation from Unison for which we are most grateful, we have received significant sums from individuals

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NSFT – A Warning from History: March 2013 – Unison’s submission to the Joint Norfolk & Suffolk Health Overview & Scrutiny Committee

Fourteen months ago, when Unison sent the letter below, the Board of Norfolk & Suffolk NHS Foundation Trust (NSFT) wasn’t campaigning for fairer funding for mental health. As recently as December 2013, the current NSFT Chair, Mr. Page, was claiming that it wasn’t appropriate for the NSFT Board to question mental health funding as this

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NSFT – A Warning from History: February 2013 EDP – Concerns for patients as 500 mental health jobs face axe in Norfolk and Suffolk

This is an example of how the Norfolk & Suffolk NHS Foundation Trust (NSFT) Board, NSFT governors, Norfolk and Suffolk clinical commissioning groups (CCGs) and local MP and responsible minister, Norman Lamb, were warned of the largely predictable consequences of the ‘radical redesign’. Those who questioned whether the Operations Director’s ‘improvements’ would work safely were

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