From: NSFT Communications Subject: BBC broadcast on Trust being placed into special measures Dear colleagues, The BBC has just informed the Trust that the report, outlined below, will not be broadcast tonight but on another day this week, yet to be decided. I will keep you updated on their revised schedule. Michael Scott Chief Executive Here’s […]
In NSFT’s words: Not the Six O’Clock News Read More »
From: NSFT Communications Subject: BBC broadcast on Trust being placed into special measures Dear colleagues, The BBC One 6 O’Clock News is scheduled to be broadcasting a story this evening (Tuesday, 2 June) about our Trust being placed into ‘special measures’ by the regulator, Monitor, following the inspection of our services by the Care Quality Commission
Nic Rigby of the BBC reports: Cash for future mental health provision in Norfolk and Suffolk has “fallen short” of what is needed, prompting a dispute with an NHS trust and a funder. Norfolk and Suffolk Foundation Trust said funding offered by central Norfolk clinical commissioning groups (CCG) does not meet the “volume of demand”.
BBC News: Norfolk and Suffolk mental health funding plan prompts dispute Read More »
Nic Rigby of the BBC reports: Campaigners with taped up mouths held a protest against restrictions on their rights to ask questions to the board of the Norfolk and Suffolk Foundation Trust The trust had allowed members of the public to ask questions at any point during the meeting, but now is only allowing questions
BBC News: Protest over ‘gagging’ questions Read More »
It is vital that we keep up the pressure on the NSFT Board to secure proper funding and deliver real improvements for mental healthcare, especially now that NSFT refuses to meet us and is trying to whitewash the impact of the radical redesign. Board meetings are the only opportunity available to ask questions and hold
Wednesday 20 May 2015 17:24 We are in hourly contact with HSCIC and other third parties to resolve the current access issues. The issues are very complicated as there are multiple variables which when amended could impact other areas, unfortunately there isn’t an easy fix. In the last hour we have agreed an approach which
Wednesday 20 May 2015 08:22 We are still awaiting a final resolution to the access issue for Lorenzo. HSCIC are continuing to work on the issue as a priority. So far over 1,000 unique users have managed to log-in and use Lorenzo. We have a fix for users who are only able access one tab
Couldn’t Run a Bath: Lorenzo Part VI ‘Please try to log-in’ Read More »
Tuesday 19 May 2015 17:03 As we are still trying to resolve the Smartcard access issue, I felt it would be useful to give you some more detail to help explain the situation we are dealing with. As you know, in order to access Lorenzo you need a Smartcard which all have specific ‘positions’ assigned
Couldn’t Run a Bath: Lorenzo Part V ‘Access issue explained’ Read More »
Tuesday 19 May 2015 08:42 We are still awaiting a final solution to the access issue for Lorenzo. HSCIC have a completed a first fix which will unlock the initial problem for around 1,500 staff, however, there may be a second piece of work that the programme team will need to complete before staff can
Couldn’t Run a Bath: Lorenzo Part IV ‘Please try to log-in’ Read More »
Monday 18 May 2015 16:02 We are still awaiting a resolution to the access issue for Lorenzo, however, HSCIC are making progress; they have analysed the data and are now working on a fix. We will get in touch with staff to test the fix once it’s been confirmed. Please continue to use MH CareNotes
Couldn’t Run a Bath: Lorenzo Part III ‘Resolving Access Issues’ Read More »
Monday 18 May 2015 14:24 As you may be aware, some staff have not been able to access Lorenzo this morning following ‘go-live’; this is a direct result of a failure in the HSCIC system for allocating access rights – the National Care Identity Service. The programme became aware of the issue over the weekend
Couldn’t Run a Bath: Lorenzo Part II ‘Resolving Access Issues’ Read More »
Monday 18 May 2015 09:28 There have been a number of reported instances where users attempting to access Lorenzo receive a ‘generic error contact your administrator’ message. Lorenzo and ICT Support teams are working to resolve this problem, however, we need all instances to be reported via the ICT Service Desk web logging system…
Couldn’t Run a Bath: Lorenzo Part I ‘Lorenzo Access Issues’ Read More »
We’re working hard to bring the crisis in mental health services at Norfolk & Suffolk NHS Foundation Trust (NSFT) to national attention. The crisis isn’t over. The CCGs and NSFT promised there would be no out of area placements beyond April 2014. That promise broken, there is now a dangerous Waiting List of Shame to
Board of Directors – Public Session Held on Thursday 26th March 2015 at 9.30 am in the Main Hall, Hellesdon Hospital Chair’s welcome and notifications Gary Page welcomed the Board of Directors, governors, staff and public. The Chair informed those present that questions from the public gallery would be taken at the end of the agenda
Kept in the Dark: NSFT gags service users, carers, governors, staff and public Read More »
Hat tip to The Independent.
Kept in the Dark: Whitewash? The Alexander Report Read More »
Our decision to publish the chain of emails between our campaign and Norfolk & Suffolk NHS Foundation Trust (NSFT) finally forced a response from Michael Scott, the £175,000 per year Chief Executive of NSFT, on 30th April 2015. We submitted our original FOI request in December 2014. NSFT is supposed to respond in 20 days.
We originally wrote to NHS England in September 2014 – more than seven months ago. Firstly, we wanted to discover what the chief architect of the radical redesign and Operations Director (Norfolk) of Norfolk & Suffolk NHS Foundation Trust (NSFT) was doing after Michael Scott emailed staff announcing her promotion to work for Geraldine Strathdee,
Tom Bristow of the EDP reports: Monitor, which placed the Norfolk and Suffolk Foundation Trust (NSFT) in special measures in February, has arranged for staff from Nottinghamshire Healthcare NHS Foundation Trust to improve services and staffing levels in Norfolk and Suffolk. Monitor said in a statement: “Access to this advice and expertise will enable Norfolk
EDP: Troubled mental health service to get help from Nottingham Read More »
On 16th April, the Health Overview & Scrutiny Committee of Norfolk County Council held a meeting to review the disastrous ‘radical redesign‘ at Norfolk & Suffolk NHS Foundation Trust (NSFT). The Chief Executive of NSFT, Michael Scott, was accompanied by the Operations Director (Norfolk), Debbie White, and the Locality Operations Manager in West Norfolk, Marcus Hayward.
What is it like trying to obtain information from Norfolk & Suffolk NHS Foundation Trust (NSFT)? Public bodies have a statutory duty to respond within twenty working days which means we should have received a response to the request below in the middle of January. We have yet to receive a response from NSFT after more
