BBC News: Norfolk and Suffolk mental health patients in beds miles from home

Up to 50 mental health patients in Norfolk and Suffolk had to be sent to other parts of England last week because of a shortage of beds and a shortfall in funding. In June Health Secretary Jeremy Hunt criticised the “unacceptable” distances Norfolk and Suffolk Foundation Trust (NSFT) patients had to travel for beds. The […]

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Mirror: Kids with mental illness ‘betrayed’: Suicidal children turned away as unacceptable cuts slammed

Thousands of mentally unwell children are being failed because of “serious and deeply ingrained problems” in the provision of care, MPs warn today. In a damning 117-page report, the Health Select Committee lays bare the alarming failings in children’s mental health services. Its report warns how “in many areas early intervention services are being cut

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Exclusive: The intimidating letter which caused uproar in the week before the CQC inspection and the ‘apology’ from NSFT

The modern matron sent the letter below, and email versions, to large numbers of staff at Norfolk & Suffolk NHS Foundation Trust (NSFT) in the days immediately preceding the recent full CQC inspection, which began on 20th October 2014. Staff at NSFT, quite rightly, saw these letters as a blatant attempt both to intimidate by

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Financial Crisis: NSFT Financial Performance for the period ending September 2014

This gallery contains the financial performance Powerpoint presentation made to the Norfolk & Suffolk NHS Foundation Trust (NSFT) Board of Directors meeting on 23 October 2014: We analysed NSFT’s business plans and privately told NSFT many weeks ago that we believed that Monitor would be in by Christmas. Sadly, it looks as though we were

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CQC 2014 Community Mental Health Survey: Norfolk & Suffolk NHS Foundation Trust (NSFT) is worst

Table two highlights trusts that scored ‘worse than expected’ for five or more questions across the questionnaire as a whole. Two trusts (Norfolk and Suffolk NHS Foundation Trust and Lincolnshire Partnership NHS Foundation Trust) were ‘worse than expected’ on 9 or more questions. In both cases the questions identified represent a spread across the various

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Stress and bullying at Norfolk & Suffolk NHS Foundation Trust: The statistics and quotes

From most recent NHS Staff Survey Results (2013) Exclamation marks indicates performance in the worst twenty per cent of all NHS mental health trusts. From NSFT Friends and Family Test Q1 2014 “How likely are you to recommend NSFT to friends and family as a place to work?” Answer = -52 “we do our best

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‘the leadership of the Trust needs to improve’ at Norfolk & Suffolk NHS Foundation Trust (NSFT): Message from Chair and Chief Executive regarding Board evaluation

Dear Colleague The Board commissioned an independent firm of consultants, Foresight Partners, to conduct a review of how “Well-led” the organisation is. Foresight were selected following a procurement process and are nationally renowned for writing “The Healthy NHS Board” which is the accepted guide to best practice in the NHS. The review was commissioned because,

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“It is not your job to lie on behalf of employers”: Unison writes to reassure NSFT staff members ahead of CQC Inspection

NHS staff at Norfolk & Suffolk NHS Foundation Trust (NSFT) shouldn’t need reassurance before the regulator, the Care Quality Commission (CQC), visits, should they? There are rumours of ill-advised messages, communications and even the threat of disciplinary proceedings by some NSFT managers in the run-up to the CQC inspection. Bullying and harassment of staff at

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NSFT spent thousands of pounds on legal advice in a futile attempt to silence our campaign

We’ve just received an FOI response from Norfolk & Suffolk NHS Foundation Trust (NSFT). While claiming in public how much it wanted to work with our campaign, NSFT spent a staggering £2,810.87 of NHS funds with its corporate solicitors, Bevan Brittan, to explore legal action against its own service users, carers, staff and public in

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BBC News: Mental health ‘starved of resources’, says former coroner

Well said, William Armstrong, Chairman of Healthwatch, former Norfolk Coroner and current Sheriff of Norwich: Mental health services are being “starved of resources”, the chairman of a health watchdog in Norfolk has said. Ex-coroner William Armstrong, of Healthwatch Norfolk, said cuts meant “more misery” for patients and their families. He said he had seen a

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Audio: We could all be ‘John’. Health worker tells BBC Radio Norfolk about the impact of the Trust Service Strategy (TSS) on his own health

We could all be ‘John’.  Listen to health professional ‘John’ telling BBC journalist Louise Priest about the impact of the Trust Service Strategy (TSS) on his own mental and physical health.  

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Healthwatch Norfolk: Is it any use?

We have resisted criticising Healthwatch Norfolk, in large part out of respect for its Chairman, who was an outstanding Norfolk Coroner who never hesitated to hold Norfolk & Suffolk NHS Foundation Trust (NSFT) to public account. But, enough is enough. Today, Healthwatch Norfolk had a stall at the Forum in Norwich, with expensively-branded pencils, rubbers,

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In the cells: Breach of human rights so common that Norfolk and Suffolk Constabularies have a standard complaint letter

It is happening again this weekend. No beds. No accountability. No responsibility. Norman Lamb claims to be a champion of the mentally ill with his self-promotional but resourceless gimmicks such as sponsored bike rides, the Cashless Concordat and ‘parity of esteem‘. The truth is that mental health services have been cut in real terms while

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Exclusive: Norfolk & Suffolk NHS Foundation Trust (NSFT) plans to cut more than 438 posts in only two years

We have been passed a copy of the Operational Plan 2014-16 of Norfolk & Suffolk NHS Foundation Trust (NSFT) and its contents are shocking. In the 2013-14 financial year, mental health services in Norfolk and Suffolk were already in deep crisis and this campaign was founded as a result. Yet the Operational Plan submitted to

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25th September 2014: Cardboard City Protest at HealthEast CCG meeting deciding the fate of Carlton Court

Great Yarmouth and Waveney Clinical Commissioning Group (HealthEast) is making its decision about Carlton Court on Thursday 25th September, 2014. The meeting starts at 1.30 p.m. but we’ll be holding a demonstration beforehand from 1 p.m – the theme is lack of beds, so bring along a big cardboard box and a sleeping bag for

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EDP: Health watchdog urges mental health trust to improve community services in Norfolk and Suffolk

Award-winning Health Correspondent Adam Gretton of the EDP reports: Officials from the Care Quality Commission (CQC), said the mental health trust for Norfolk and Suffolk had high numbers of “worse than expected” results from the survey, which was conducted by the health watchdog earlier this year. More than 250 patients using community services at NSFT

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NSFT AGM 2014: Remuneration Report & (un)Fair Pay Disclosure in the NSFT Annual Report & Accounts 2013-14

Ever wondered why NSFT does so badly in the NHS Staff Survey? In 2011-12, the Fair Pay Ratio was 6.3, meaning the highest-paid director was earning 6.3 times the median salary. By 2013-14, the Fair Pay Ratio had risen to 8.0 which is 27% worse than three years before, while services and budgets have been

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