Stress and bullying at Norfolk & Suffolk NHS Foundation Trust: The statistics and quotes

From most recent NHS Staff Survey Results (2013) Exclamation marks indicates performance in the worst twenty per cent of all NHS mental health trusts. From NSFT Friends and Family Test Q1 2014 “How likely are you to recommend NSFT to friends and family as a place to work?” Answer = -52 “we do our best […]

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‘the leadership of the Trust needs to improve’ at Norfolk & Suffolk NHS Foundation Trust (NSFT): Message from Chair and Chief Executive regarding Board evaluation

Dear Colleague The Board commissioned an independent firm of consultants, Foresight Partners, to conduct a review of how “Well-led” the organisation is. Foresight were selected following a procurement process and are nationally renowned for writing “The Healthy NHS Board” which is the accepted guide to best practice in the NHS. The review was commissioned because,

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“It is not your job to lie on behalf of employers”: Unison writes to reassure NSFT staff members ahead of CQC Inspection

NHS staff at Norfolk & Suffolk NHS Foundation Trust (NSFT) shouldn’t need reassurance before the regulator, the Care Quality Commission (CQC), visits, should they? There are rumours of ill-advised messages, communications and even the threat of disciplinary proceedings by some NSFT managers in the run-up to the CQC inspection. Bullying and harassment of staff at

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NSFT spent thousands of pounds on legal advice in a futile attempt to silence our campaign

We’ve just received an FOI response from Norfolk & Suffolk NHS Foundation Trust (NSFT). While claiming in public how much it wanted to work with our campaign, NSFT spent a staggering £2,810.87 of NHS funds with its corporate solicitors, Bevan Brittan, to explore legal action against its own service users, carers, staff and public in

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BBC News: Mental health ‘starved of resources’, says former coroner

Well said, William Armstrong, Chairman of Healthwatch, former Norfolk Coroner and current Sheriff of Norwich: Mental health services are being “starved of resources”, the chairman of a health watchdog in Norfolk has said. Ex-coroner William Armstrong, of Healthwatch Norfolk, said cuts meant “more misery” for patients and their families. He said he had seen a

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Campaign response to HealthEast decision to close beds at Carlton Court

Here is our response to Andy Evans, Chief Executive of Great Yarmouth & Waveney CCG (HealthEast), following the disastrous decision to close beds at Carlton Court: Mr Andy Evans Great Yarmouth & Waveney Clinical Commissioning Group Beccles House 1 Common Lane North Beccles, Suffolk NR34 9BN 1 October 2014 Dear Mr. Evans, Following your disastrous

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Audio: We could all be ‘John’. Health worker tells BBC Radio Norfolk about the impact of the Trust Service Strategy (TSS) on his own health

We could all be ‘John’.  Listen to health professional ‘John’ telling BBC journalist Louise Priest about the impact of the Trust Service Strategy (TSS) on his own mental and physical health.  

Audio: We could all be ‘John’. Health worker tells BBC Radio Norfolk about the impact of the Trust Service Strategy (TSS) on his own health Read More »

In the cells: Breach of human rights so common that Norfolk and Suffolk Constabularies have a standard complaint letter

It is happening again this weekend. No beds. No accountability. No responsibility. Norman Lamb claims to be a champion of the mentally ill with his self-promotional but resourceless gimmicks such as sponsored bike rides, the Cashless Concordat and ‘parity of esteem‘. The truth is that mental health services have been cut in real terms while

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Exclusive: Norfolk & Suffolk NHS Foundation Trust (NSFT) plans to cut more than 438 posts in only two years

We have been passed a copy of the Operational Plan 2014-16 of Norfolk & Suffolk NHS Foundation Trust (NSFT) and its contents are shocking. In the 2013-14 financial year, mental health services in Norfolk and Suffolk were already in deep crisis and this campaign was founded as a result. Yet the Operational Plan submitted to

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25th September 2014: Cardboard City Protest at HealthEast CCG meeting deciding the fate of Carlton Court

Great Yarmouth and Waveney Clinical Commissioning Group (HealthEast) is making its decision about Carlton Court on Thursday 25th September, 2014. The meeting starts at 1.30 p.m. but we’ll be holding a demonstration beforehand from 1 p.m – the theme is lack of beds, so bring along a big cardboard box and a sleeping bag for

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What’s happening at Carlton Court? How different is it to what NSFT proposed and the public opposed?

Great Yarmouth & Waveney CCG (HealthEast) has set out recommendations this week for the future of mental health services after its public consultation. We are grateful to HealthEast for being the only one of Norfolk’s five clinical commissioning groups (CCGs) to hold a public consultation. Let’s look at the facts: Acute adult services at Carlton

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NSFT AGM 2014: Remuneration Report & (un)Fair Pay Disclosure in the NSFT Annual Report & Accounts 2013-14

Ever wondered why NSFT does so badly in the NHS Staff Survey? In 2011-12, the Fair Pay Ratio was 6.3, meaning the highest-paid director was earning 6.3 times the median salary. By 2013-14, the Fair Pay Ratio had risen to 8.0 which is 27% worse than three years before, while services and budgets have been

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Friday 19th September 2014: Norfolk & Suffolk NHS Foundation Trust (NSFT) Annual General Meeting (AGM)

The Norfolk & Suffolk NHS Foundation Trust (NSFT) Annual General Meeting (AGM) is being held at Trinity Park, Felixstowe Road, Ipswich IP3 8UH between 1730 and 1830 with refreshments from 1700. The Campaign is not making a major effort to be present because questions are limited to ten minutes and the whole meeting lasts only one hour. However, it

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EDP: Concern over £16m temporary staffing bill for Norfolk and Suffolk mental health trust

“Emma Corlett, NSFT Unison media spokesperson, who is also a mental health nurse in Norwich, said the cuts to local services had proved to be a “false economy.” She added that the trust continued to spend large sums of money on temporary staffing costs, which amounted to £2.39m in August and more than £8m for the

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Lowestoft Journal: Demonstrators gather outside Carlton Court to protest at mental health cuts

Kathryn Bradley of the Lowestoft Journal reports: The group was cheered on by visitors and staff entering the hospital grounds. During the event, Mr Skyrme said NSFT was also proposing to cut Section 136 suites at Carlton Court and throughout Norfolk and replace them with a single unit at Hellesdon. The suites are used to assess

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Gallery: Carlton Court demonstration Saturday 13th September 2014

Mental health services across Norfolk and Suffolk need more beds not fewer. The people of Waveney need a local hospital, section 136 suite and crisis team. Many of the people who use Carlton Court are not local but come from across Norfolk and Suffolk. We cannot allow the destruction of an integrated mental health care system and

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Saturday 13th September: Demonstrate to Save Carlton Court

Mental health services across Norfolk and Suffolk need more beds not fewer. The people of Waveney need a local hospital, section 136 suite and crisis team. Many of the people who use Carlton Court are not local but come from across Norfolk and Suffolk. We cannot allow the destruction of an integrated mental health care

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In NSFT’s words: Bed pressure

“Use of ‘red leave’ bed’s to manage patients locally, meaning using beds deemed to be held for patients considered to be potentially at risk by inpatient teams. Increased demands on staffing to manage high turnover of service users as well as protracted time periods required to manage applications for OOA placements as well as transport issues. OOA placement usage, this provides financial pressures and risk as well as quality risk. Extended

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In NSFT’s words: Unallocated cases

“Inability to provide an individual practitioner to every Service User in Central Adult Community There are a growing number of unallocated clinical cases in the Central Locality who require Care Coordination or Lead Care Professional alignment which could result in a lack of timely intervention if required. last recorded unallocated numbers awaiting caseload allocation is 381.” The current dangerous situation in mental health community teams is going to become much, much worse

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