EDP: Mental health trust struggling to fill nursing shifts on region’s inpatient wards

Nicholas Carding of the Eastern Daily Press reports: Staffing levels at mental health wards are under the spotlight today after figures revealed a reduction of permanently employed nurses filling shifts. Figures show the trust’s fill-rate of nurses employed by NSFT is fluctuating between 80pc-90pc, meaning managers have to use extra funds to bring in temporary […]

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NHS Staff Survey 2015 – Norfolk & Suffolk NHS Foundation Trust (NSFT) is appalling – yet again

Yet again, these results are appalling. Yet again, they are not only bottom quartile, they are bottom quartile of the bottom quartile. Percentage of staff witnessing potentially harmful errors, near misses or incidents in last month – worst of 29 mental health trusts in England – for the third year running Job satisfaction – NSFT

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Health Service Journal: The worrying truth about mental health services: The King’s Fund on NSFT’s failure

Helen Gilburt, a fellow in health policy at The King’s Fund, writes: The example of Norfolk and Suffolk Foundation Trust provides a stark reminder of the risks associated with undertaking whole-system transformation at scale and pace. To pre-empt increased financial risk and deliver efficiency savings, the trust engaged in delivering a vision of implementing recovery-orientated

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Couldn’t Run a Bath: Lorenzo Part VII ‘Current status: Awaiting a final resolution to the access issue’

Wednesday 20 May 2015 17:24 We are in hourly contact with HSCIC and other third parties to resolve the current access issues. The issues are very complicated as there are multiple variables which when amended could impact other areas, unfortunately there isn’t an easy fix. In the last hour we have agreed an approach which

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Couldn’t Run a Bath: Lorenzo Part VI ‘Please try to log-in’

Wednesday 20 May 2015 08:22 We are still awaiting a final resolution to the access issue for Lorenzo. HSCIC are continuing to work on the issue as a priority. So far over 1,000 unique users have managed to log-in and use Lorenzo. We have a fix for users who are only able access one tab

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Couldn’t Run a Bath: Lorenzo Part V ‘Access issue explained’

Tuesday 19 May 2015 17:03 As we are still trying to resolve the Smartcard access issue, I felt it would be useful to give you some more detail to help explain the situation we are dealing with. As you know, in order to access Lorenzo you need a Smartcard which all have specific ‘positions’ assigned

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Couldn’t Run a Bath: Lorenzo Part IV ‘Please try to log-in’

Tuesday 19 May 2015 08:42 We are still awaiting a final solution to the access issue for Lorenzo. HSCIC have a completed a first fix which will unlock the initial problem for around 1,500 staff, however, there may be a second piece of work that the programme team will need to complete before staff can

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Couldn’t Run a Bath: Lorenzo Part III ‘Resolving Access Issues’

Monday 18 May 2015 16:02 We are still awaiting a resolution to the access issue for Lorenzo, however, HSCIC are making progress; they have analysed the data and are now working on a fix. We will get in touch with staff to test the fix once it’s been confirmed. Please continue to use MH CareNotes

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Couldn’t Run a Bath: Lorenzo Part II ‘Resolving Access Issues’

Monday 18 May 2015 14:24 As you may be aware, some staff have not been able to access Lorenzo this morning following ‘go-live’; this is a direct result of a failure in the HSCIC system for allocating access rights – the National Care Identity Service. The programme became aware of the issue over the weekend

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Couldn’t Run a Bath: Lorenzo Part I ‘Lorenzo Access Issues’

Monday 18 May 2015 09:28 There have been a number of reported instances where users attempting to access Lorenzo receive a ‘generic error contact your administrator’ message. Lorenzo and ICT Support teams are working to resolve this problem, however, we need all instances to be reported via the ICT Service Desk web logging system…

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Kept in the Dark: Norfolk & Suffolk NHS Foundation Trust (NSFT) tries to hide the devastating impact of the ‘radical redesign’

Our decision to publish the chain of emails between our campaign and Norfolk & Suffolk NHS Foundation Trust (NSFT) finally forced a response from Michael Scott, the £175,000 per year Chief Executive of NSFT, on 30th April 2015. We submitted our original FOI request in December 2014. NSFT is supposed to respond in 20 days.

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EDP: Troubled mental health service to get help from Nottingham

Tom Bristow of the EDP reports: Monitor, which placed the Norfolk and Suffolk Foundation Trust (NSFT) in special measures in February, has arranged for staff from Nottinghamshire Healthcare NHS Foundation Trust to improve services and staffing levels in Norfolk and Suffolk. Monitor said in a statement: “Access to this advice and expertise will enable Norfolk

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Kept in the Dark: Norfolk & Suffolk NHS Foundation Trust (NSFT) ignores the Freedom of Information (FOI) Act

What is it like trying to obtain information from Norfolk & Suffolk NHS Foundation Trust (NSFT)? Public bodies have a statutory duty to respond within twenty working days which means we should have received a response to the request below in the middle of January. We have yet to receive a response from NSFT after more

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NHS Staff Survey 2014 – Norfolk & Suffolk NHS Foundation Trust (NSFT) is worst performing mental health trust in England – official

These results are appalling. They are not only bottom quartile, they are bottom quartile of the bottom quartile, absolutely the worst of the worst. Overall staff engagement – NSFT is worst of the 57 mental health trusts in England by miles – even worse than last year Staff motivation at work – NSFT is worst of

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EADT Editorial: A sad lesson in how to get it so very, very wrong

A sad lesson in how to get it so very, very wrong So, those who suggested the emperor was parading naked, and not clad in new finery, have been proved right. The very birth of the Norfolk and Suffolk NHS Foundation Trust was accompanied by a chorus of warnings: about jobs; about finance; and – crucially – about care. Critics

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NSFT spent thousands of pounds on legal advice in a futile attempt to silence our campaign

We’ve just received an FOI response from Norfolk & Suffolk NHS Foundation Trust (NSFT). While claiming in public how much it wanted to work with our campaign, NSFT spent a staggering £2,810.87 of NHS funds with its corporate solicitors, Bevan Brittan, to explore legal action against its own service users, carers, staff and public in

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NSFT AGM 2014: Remuneration Report & (un)Fair Pay Disclosure in the NSFT Annual Report & Accounts 2013-14

Ever wondered why NSFT does so badly in the NHS Staff Survey? In 2011-12, the Fair Pay Ratio was 6.3, meaning the highest-paid director was earning 6.3 times the median salary. By 2013-14, the Fair Pay Ratio had risen to 8.0 which is 27% worse than three years before, while services and budgets have been

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Friday 19th September 2014: Norfolk & Suffolk NHS Foundation Trust (NSFT) Annual General Meeting (AGM)

The Norfolk & Suffolk NHS Foundation Trust (NSFT) Annual General Meeting (AGM) is being held at Trinity Park, Felixstowe Road, Ipswich IP3 8UH between 1730 and 1830 with refreshments from 1700. The Campaign is not making a major effort to be present because questions are limited to ten minutes and the whole meeting lasts only one hour. However, it

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In NSFT’s words: Unallocated cases

“Inability to provide an individual practitioner to every Service User in Central Adult Community There are a growing number of unallocated clinical cases in the Central Locality who require Care Coordination or Lead Care Professional alignment which could result in a lack of timely intervention if required. last recorded unallocated numbers awaiting caseload allocation is 381.” The current dangerous situation in mental health community teams is going to become much, much worse

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