Computer Weekly: Health trust proposed offshoring mental care through Skype

More coverage of the Skype proposal from NSFT. Norfolk & Suffolk NHS Foundation Trust’s innovative proposals have now even made it into the computer industry trade press. Click on the image below to read the full article:  

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EDP: A half-way house to privatisation?

Care minister Norman Lamb denied yesterday that mutuals were a step to privatisation, after campaigners claimed the NSFT could leave the NHS. But a spokesman for the Campaign to Save Mental Health Services in Norfolk and Suffolk, which put in the Freedom of Information request, said: “Staff are up in arms about this. It is

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EDP: Move to improve staff morale causes an upset

Tom Bristow of the EDP reports: But in a move which has done nothing for staff morale the trust suggested employing workers in low wage countries to talk to mental health patients over Skype, in its application to secure government funding to research the project. The NSFT’s full application for government money to explore becoming

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BBC News: Norfolk and Suffolk mental health Skype ‘outsourcing’ causes concern

 Emma Corlett, spokeswoman for Unison at the trust, said: “Our view of the report is that it shows whoever did the application did not have a very clear understanding of the work frontline staff do or the way face-to-face therapy works. “We want a skilled and well-paid workforce here and we should not be looking

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