Having wasted £17.25 million of taxpayers’ money getting rid of staff it needed, Norfolk & Suffolk NHS Foundation Trust (NSFT) spent nearly £2.5 million on temporary staff in May alone. This is a new record, even for NSFT. 68 per cent of this expenditure was on expensive agency staff and the reliance on temporary staff […]
ENFORCEMENT UNDERTAKINGS LICENSEE: Norfolk and Suffolk NHS Foundation Trust (the Licensee) Trust Headquarters Hellesdon Hospital Drayton High Road Norwich Norfolk NR6 5BE DECISION On the basis of the grounds set out below, and having regard to its Enforcement Guidance, Monitor has decided to accept from the Licensee the enforcement undertakings specified below pursuant to its
Michael Scott has announced a further £36 million of cuts/savings at Norfolk & Suffolk NHS Foundation Trust (NSFT) on top of the £44 million cuts/savings of the radical redesign which directly led to NSFT’s inadequate rating by the CQC and Special Measures. That’s a total of £80 million of cuts/savings over eight years but, as
BBC News: Norfolk and Suffolk mental health trust plans £36m savings Read More »
Nic Rigby of the BBC reports: A mental health trust has seen a 41% rise in the number of serious incidents (SIs) – which can include unexpected deaths, injuries or security issues – over three years, new figures show. A Norfolk and Suffolk Foundation Trust report says the number of SIs rose from 161 in
BBC News: Norfolk and Suffolk mental health trust sees 41% rise in serious incidents Read More »
Nick Triggle of the BBC reports: People who need urgent mental health care in England are receiving inadequate support, regulators say. The Care Quality Commission reviewed the help given to people in mental health crisis, which includes people who are suicidal, having serious panic attacks or psychotic episodes. The regulator said the system was “struggling
BBC News: Mental health crisis care ‘inadequate’ Read More »
‘Unprecedented failings’: ‘Firefighting to Keep Patients Alive’ An exclusive investigation of the crisis in mental health services in Norfolk and Suffolk on the national News at Six and Ten on BBC1 and the BBC News channel. Isn’t it shameful that the Board of Norfolk and Suffolk NHS Foundation Trust (NSFT), led by a Chief Executive
Video: BBC News Exclusive Investigation – ‘Firefighting to keep patients alive’ Read More »
From: NSFT Communications Subject: BBC broadcast on Trust being placed into special measures Dear colleagues, The BBC has just informed the Trust that the report, outlined below, will not be broadcast tonight but on another day this week, yet to be decided. I will keep you updated on their revised schedule. Michael Scott Chief Executive Here’s
In NSFT’s words: Not the Six O’Clock News Read More »
From: NSFT Communications Subject: BBC broadcast on Trust being placed into special measures Dear colleagues, The BBC One 6 O’Clock News is scheduled to be broadcasting a story this evening (Tuesday, 2 June) about our Trust being placed into ‘special measures’ by the regulator, Monitor, following the inspection of our services by the Care Quality Commission
Norfolk & Suffolk NHS Foundation Trust (NSFT) Chair, Gary Page, blames NHS England. NSFT Director of Nursing, Jane Sayer, blames ‘trends’. NSFT Chief Executive, Michael Scott, blames NHS England. The NSFT Board again tries to portray itself yet again as victim not villain but forgets to mention that the NSFT Board was happy to take
Nic Rigby of the BBC reports: Cash for future mental health provision in Norfolk and Suffolk has “fallen short” of what is needed, prompting a dispute with an NHS trust and a funder. Norfolk and Suffolk Foundation Trust said funding offered by central Norfolk clinical commissioning groups (CCG) does not meet the “volume of demand”.
BBC News: Norfolk and Suffolk mental health funding plan prompts dispute Read More »
Nic Rigby of the BBC reports: Campaigners with taped up mouths held a protest against restrictions on their rights to ask questions to the board of the Norfolk and Suffolk Foundation Trust The trust had allowed members of the public to ask questions at any point during the meeting, but now is only allowing questions
BBC News: Protest over ‘gagging’ questions Read More »
It is vital that we keep up the pressure on the NSFT Board to secure proper funding and deliver real improvements for mental healthcare, especially now that NSFT refuses to meet us and is trying to whitewash the impact of the radical redesign. Board meetings are the only opportunity available to ask questions and hold
Wednesday 20 May 2015 17:24 We are in hourly contact with HSCIC and other third parties to resolve the current access issues. The issues are very complicated as there are multiple variables which when amended could impact other areas, unfortunately there isn’t an easy fix. In the last hour we have agreed an approach which
Wednesday 20 May 2015 08:22 We are still awaiting a final resolution to the access issue for Lorenzo. HSCIC are continuing to work on the issue as a priority. So far over 1,000 unique users have managed to log-in and use Lorenzo. We have a fix for users who are only able access one tab
Couldn’t Run a Bath: Lorenzo Part VI ‘Please try to log-in’ Read More »
Tuesday 19 May 2015 17:03 As we are still trying to resolve the Smartcard access issue, I felt it would be useful to give you some more detail to help explain the situation we are dealing with. As you know, in order to access Lorenzo you need a Smartcard which all have specific ‘positions’ assigned
Couldn’t Run a Bath: Lorenzo Part V ‘Access issue explained’ Read More »
Tuesday 19 May 2015 08:42 We are still awaiting a final solution to the access issue for Lorenzo. HSCIC have a completed a first fix which will unlock the initial problem for around 1,500 staff, however, there may be a second piece of work that the programme team will need to complete before staff can
Couldn’t Run a Bath: Lorenzo Part IV ‘Please try to log-in’ Read More »
Monday 18 May 2015 16:02 We are still awaiting a resolution to the access issue for Lorenzo, however, HSCIC are making progress; they have analysed the data and are now working on a fix. We will get in touch with staff to test the fix once it’s been confirmed. Please continue to use MH CareNotes
Couldn’t Run a Bath: Lorenzo Part III ‘Resolving Access Issues’ Read More »
Monday 18 May 2015 14:24 As you may be aware, some staff have not been able to access Lorenzo this morning following ‘go-live’; this is a direct result of a failure in the HSCIC system for allocating access rights – the National Care Identity Service. The programme became aware of the issue over the weekend
Couldn’t Run a Bath: Lorenzo Part II ‘Resolving Access Issues’ Read More »
Monday 18 May 2015 09:28 There have been a number of reported instances where users attempting to access Lorenzo receive a ‘generic error contact your administrator’ message. Lorenzo and ICT Support teams are working to resolve this problem, however, we need all instances to be reported via the ICT Service Desk web logging system…
Couldn’t Run a Bath: Lorenzo Part I ‘Lorenzo Access Issues’ Read More »
NHS England wrote to us a couple of weeks ago: I am sorry that the response to your internal review request is taking longer to complete than our standard and the understandable frustration this may be causing you. Further to your initial Internal Review request, the panel convened on 8 April 2015 and we hope
Kept in the Dark: NHS England doesn’t even keep to its own deadlines Read More »
