Fantasy Island: The CQC Video Files: ‘Responsive’

Dedicated front line staff continued to do everything they could to offer a responsive service despite the cuts and chaos of the ‘radical redesign’. Their warnings and concerns were largely ignored by the arrogant and complacent management and Board of Norfolk and Suffolk NHS Foundation Trust (NSFT) with appalling results. This ‘corporate video’ was made […]

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Exclusive: The intimidating letter which caused uproar in the week before the CQC inspection and the ‘apology’ from NSFT

The modern matron sent the letter below, and email versions, to large numbers of staff at Norfolk & Suffolk NHS Foundation Trust (NSFT) in the days immediately preceding the recent full CQC inspection, which began on 20th October 2014. Staff at NSFT, quite rightly, saw these letters as a blatant attempt both to intimidate by

Exclusive: The intimidating letter which caused uproar in the week before the CQC inspection and the ‘apology’ from NSFT Read More »

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