Radical Redesign Heroes: Where are the TSSers now? Part 5: Kathy Chapman, Operations Director, NSFT

Kathy Chapman was the Director of Operations of Norfolk and Suffolk NHS Foundation Trust (NSFT) and the self-proclaimed architect of the Trust Service Strategy (TSS), otherwise known as the ‘radical redesign’, until her ‘promotion‘ in July 2014. The ‘radical redesign’ was condemned by the King’s Fund in the Health Service Journal (HSJ) and is widely regarded […]

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EDP: In depth: Extracts from the report into mental staff and their views on changes

We’ve been called liars, trolls and mental health extremists. We say we simply told the truth and fought for decent mental health services. Read the story from inside NSFT and make up your own mind. How was this allowed to happen? Why haven’t the CCGs funded mental health properly? How were all the warnings ignored?

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Kept in the Dark: NHS England doesn’t even keep to its own deadlines

NHS England wrote to us a couple of weeks ago: I am sorry that the response to your internal review request is taking longer to complete than our standard and the understandable frustration this may be causing you. Further to your initial Internal Review request, the panel convened on 8 April 2015 and we hope

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Newsflash: File on 4: Minding the Gap: Mental healthcare on BBC Radio 4 at 8 p.m. on 19th May 2015

We’re working hard to bring the crisis in mental health services at Norfolk & Suffolk NHS Foundation Trust (NSFT) to national attention. The crisis isn’t over. The CCGs and NSFT promised there would be no out of area placements beyond April 2014. That promise broken, there is now a dangerous Waiting List of Shame to

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Kept in the Dark: NHS England believes gossip and secrecy more important than public safety and transparency

We originally wrote to NHS England in September 2014 – more than seven months ago. Firstly, we wanted to discover what the chief architect of the radical redesign and Operations Director (Norfolk) of Norfolk & Suffolk NHS Foundation Trust (NSFT) was doing after Michael Scott emailed staff announcing her promotion to work for Geraldine Strathdee,

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Exclusive: Letter to HealthEast from all Waveney AMHPs exposes crisis in Suffolk and calls for NSFT Executive Board to resign

“NSFT are not to fit to lead or manage mental health services in Great Yarmouth and Waveney. The testimony and reflection above demonstrates this. As such, nothing they propose can be trusted by the CCG to be able to address the endemic problems they themselves have caused. The Waveney AMHP group calls on the CCG

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Devastating HealthEast consultation: NSFT is breaking the law and ignoring NICE and Department of Health guidance

“Managers are in the impossible situation of holding medical recommendations for admission to hospital, but unable to comply with their duty under section 13 MH Act 1983. We have reached a point where Approved Mental Health Professionals (AMHPs) are no longer able to operate on a legal basis. Patients’ safety is being placed at risk, and their

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3rd Day of Lent: Going without… dedicated Assertive Outreach (AO) teams

Dr Geraldine Strathdee, NHS England’s national clinical director for mental health recently told Community Care: “I know there are a number [of Trusts] saying ‘we won’t have a crisis/home treatment team. Instead we’ll put that crisis team function, or that assertive outreach function, into generic services’. I’d urge anyone going with that approach to really

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