Fantasy Island: The CQC Video Files: ‘Well-led’

What’s the best thing to come out of service strategy? A majority of respondents replied ‘nothing’ when asked their views on the best thing to come out of Service Strategy. One reflected sadly, ‘finding positives is difficult. I rely on finding positives for my clients’. Alexander Report This ‘corporate video’ was made in preparation for […]

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Fantasy Island: The CQC Video Files: ‘Responsive’

Dedicated front line staff continued to do everything they could to offer a responsive service despite the cuts and chaos of the ‘radical redesign’. Their warnings and concerns were largely ignored by the arrogant and complacent management and Board of Norfolk and Suffolk NHS Foundation Trust (NSFT) with appalling results. This ‘corporate video’ was made

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Fantasy Island: The CQC Video Files: ‘Caring’

Dedicated front line staff continued to do everything they could to offer a caring service despite the cuts and chaos of the ‘radical redesign’. This ‘corporate video’ was made in preparation for the visit of the Care Quality Commission (CQC) to Norfolk & Suffolk NHS Foundation Trust (NSFT). This visit, which resulted in an ‘Inadequate’

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Fantasy Island: The CQC Video Files: ‘Effective’

This ‘corporate video’ was made in preparation for the visit of the Care Quality Commission (CQC) to Norfolk & Suffolk NHS Foundation Trust (NSFT). This visit, which resulted in an ‘Inadequate’ rating and the NHS regulator, Monitor, placing NSFT into Special Measures, took place months after the completion of the interviews for the Alexander Report

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