Tuesday 19 May 2015 08:42 We are still awaiting a final solution to the access issue for Lorenzo. HSCIC have a completed a first fix which will unlock the initial problem for around 1,500 staff, however, there may be a second piece of work that the programme team will need to complete before staff can […]
Couldn’t Run a Bath: Lorenzo Part IV ‘Please try to log-in’ Read More »
Monday 18 May 2015 16:02 We are still awaiting a resolution to the access issue for Lorenzo, however, HSCIC are making progress; they have analysed the data and are now working on a fix. We will get in touch with staff to test the fix once it’s been confirmed. Please continue to use MH CareNotes
Couldn’t Run a Bath: Lorenzo Part III ‘Resolving Access Issues’ Read More »
Monday 18 May 2015 14:24 As you may be aware, some staff have not been able to access Lorenzo this morning following ‘go-live’; this is a direct result of a failure in the HSCIC system for allocating access rights – the National Care Identity Service. The programme became aware of the issue over the weekend
Couldn’t Run a Bath: Lorenzo Part II ‘Resolving Access Issues’ Read More »
Monday 18 May 2015 09:28 There have been a number of reported instances where users attempting to access Lorenzo receive a ‘generic error contact your administrator’ message. Lorenzo and ICT Support teams are working to resolve this problem, however, we need all instances to be reported via the ICT Service Desk web logging system…
Couldn’t Run a Bath: Lorenzo Part I ‘Lorenzo Access Issues’ Read More »
NHS England wrote to us a couple of weeks ago: I am sorry that the response to your internal review request is taking longer to complete than our standard and the understandable frustration this may be causing you. Further to your initial Internal Review request, the panel convened on 8 April 2015 and we hope
Kept in the Dark: NHS England doesn’t even keep to its own deadlines Read More »
We’re working hard to bring the crisis in mental health services at Norfolk & Suffolk NHS Foundation Trust (NSFT) to national attention. The crisis isn’t over. The CCGs and NSFT promised there would be no out of area placements beyond April 2014. That promise broken, there is now a dangerous Waiting List of Shame to
Hat tip to The Independent.
Kept in the Dark: Whitewash? The Alexander Report Read More »
Our decision to publish the chain of emails between our campaign and Norfolk & Suffolk NHS Foundation Trust (NSFT) finally forced a response from Michael Scott, the £175,000 per year Chief Executive of NSFT, on 30th April 2015. We submitted our original FOI request in December 2014. NSFT is supposed to respond in 20 days.
We originally wrote to NHS England in September 2014 – more than seven months ago. Firstly, we wanted to discover what the chief architect of the radical redesign and Operations Director (Norfolk) of Norfolk & Suffolk NHS Foundation Trust (NSFT) was doing after Michael Scott emailed staff announcing her promotion to work for Geraldine Strathdee,
Tom Bristow of the EDP reports: Monitor, which placed the Norfolk and Suffolk Foundation Trust (NSFT) in special measures in February, has arranged for staff from Nottinghamshire Healthcare NHS Foundation Trust to improve services and staffing levels in Norfolk and Suffolk. Monitor said in a statement: “Access to this advice and expertise will enable Norfolk
EDP: Troubled mental health service to get help from Nottingham Read More »
On 16th April, the Health Overview & Scrutiny Committee of Norfolk County Council held a meeting to review the disastrous ‘radical redesign‘ at Norfolk & Suffolk NHS Foundation Trust (NSFT). The Chief Executive of NSFT, Michael Scott, was accompanied by the Operations Director (Norfolk), Debbie White, and the Locality Operations Manager in West Norfolk, Marcus Hayward.
More important campaigning journalism from our local newspaper, the EDP: Norfolk’s children’s services boss has revealed a lack of available mental health beds for youngsters meant she had to create a makeshift unit in a children’s home, so a 17-year-old could get desperately needed care. And Sheila Lock said a 13-year-old spent a weekend in
Many thanks to Campaign supporting artist, Saul Timothy, for the fantastic original artwork.
Campaign Cartoon: NSFT’s Robbing Hood and his Very Well Off Men Read More »
Lauren Cope of the EDP reports: A mental health service under severe financial strain raised the salary of its chief executive by £35,000 – as its frontline NHS staff dealt with tough pay cuts. It has faced stringent budget cuts, with the average pay steadily falling from £26,557 in 2010/11 to £21,761 in 2013/14 –
The average salary of staff at Norfolk and Suffolk NHS Foundation Trust (NSFT) fell by £4,796 (18%) in just three years from £26,557 to £21,761 between 2011 and 2014. Mental health services were trashed as part of the failed ‘radical redesign’ which resulted in NSFT being rated inadequate by the Care Quality Commission (CQC) and Monitor
Bizarrely, this report leaves The Guardian as the only quality daily newspaper which has not reported on the crisis at Norfolk & Suffolk NHS Foundation Trust (NSFT). For how long can what many regard as the natural newspaper of the caring professions ignore what is going on the constituency of the minister responsible for mental
The Times: Officials seize control of shamed trust Read More »
Nic Rigby of the BBC reports: More than 800 vulnerable mental health patients in Norfolk have not been assigned care workers due to staffing shortages, a report has revealed. The 839 unallocated cases at Norfolk and Suffolk NHS Foundation Trust include 139 youth team cases. Unison said services at the trust had been “savagely cut”.
BBC News: More than 800 Norfolk mental health patients ‘unallocated’ Read More »
The health regulator has appointed Alan Yates as Improvement Director at the trust. Alan has over 27 years NHS experience, over half of which he has spent working for mental health trusts. Alan is employed by Monitor, but is based at the trust in a part-time capacity. He will work alongside the trust’s leadership, providing
These results are appalling. They are not only bottom quartile, they are bottom quartile of the bottom quartile, absolutely the worst of the worst. Overall staff engagement – NSFT is worst of the 57 mental health trusts in England by miles – even worse than last year Staff motivation at work – NSFT is worst of
