NSFT Director of Strategy and Resources, Leigh Howlett, leaves the Board of Shame

Leigh Howlett was the Director of Strategy and Resources at Norfolk and Suffolk NHS Foundation Trust (NSFT).

NSFT’s strategy seems to have been to implement an electronic medical record system that was unreliable and reduced productivity, to accept a smaller proportion of the NHS budget every year and to ignore the findings of the Care Quality Commission (CQC) and the opinions of its own stakeholders.

In terms of resources, NSFT’s radical redesign saw the trust burn nearly £20m paying its staff to leave in the middle of a recruitment crisis.

Leigh Howlett was directly responsible for the implementation of Lorenzo, which she claimed would be a panacea despite all the evidence to the contrary.

We issued her P45 and now Leigh Howlett has gone.

But is she being rewarded with a £50,000 pay out for failure from already-devastated NHS budgets?

NHS Improvement should ban pay outs to the directors of failed NHS trusts.

301 thoughts on “NSFT Director of Strategy and Resources, Leigh Howlett, leaves the Board of Shame”

  1. Leigh Howlett needs to hang her head in shame, the crippling productivity loss involved with the abomination that is Lorenzo has never been rectified, in fact this productivity deficit cannot even be discussed it seems without being shouted down by senior figures in the trust.

    More than anyone else she continued the propaganda assault of how this system was going to make everything better when IT industry journals and publicly available data showed that not only was Lorenzo critically flawed but was also supported by a company with some of the most hideous corporate ethics known to mankind.

    Yet again the NSFT paradigm is that staff must suspend their own critical thinking, ignore reality and sing the trust anthem, even if they know it is wrong.

    No one who supported the Lorenzo implementation should keep their job – if there is one factor that is pulling the trust down it is this.

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top