Last week, the Care Quality Commission (CQC) published a devastating report into the Youth service based at 80 St Stephen’s in Norwich, which is supposed to support young people in Norwich, North Norfolk and South Norfolk. It is the worst report we have ever read, even by the appallingly low standards of Norfolk & Suffolk […]
Leigh Howlett was the Director of Strategy and Resources at Norfolk and Suffolk NHS Foundation Trust (NSFT). NSFT’s strategy seems to have been to implement an electronic medical record system that was unreliable and reduced productivity, to accept a smaller proportion of the NHS budget every year and to ignore the findings of the Care
NSFT Director of Strategy and Resources, Leigh Howlett, leaves the Board of Shame Read More »
Geraldine Scott of the Eastern Daily Press reports: “Tell them you are suicidal and they do nothing”. This is one of the shocking comments made by people in desperate need about Norfolk’s mental health crisis care. They are revealed today in a damning report by Healthwatch Norfolk, which spoke to 680 crisis care users –
Don’t forget to join us on the March for Mental Health on Sunday 30th April, 11 a.m., Norwich City Hall steps.
Video: The Thick of: NSFT’s new website Read More »
Nicholas Carding of the EDP reports: A governor of the mental health trust has said the publication of the Alexander report should have been handled more openly and honestly. The report, written by Marie Alexander, acting clinical education lead for the trust, was written in 2014 following surveys of staff. Sue Whitaker, who is also
EDP: Mental health trust boss admits staff report should have been handled differently Read More »
Wednesday 20 May 2015 17:24 We are in hourly contact with HSCIC and other third parties to resolve the current access issues. The issues are very complicated as there are multiple variables which when amended could impact other areas, unfortunately there isn’t an easy fix. In the last hour we have agreed an approach which
Wednesday 20 May 2015 08:22 We are still awaiting a final resolution to the access issue for Lorenzo. HSCIC are continuing to work on the issue as a priority. So far over 1,000 unique users have managed to log-in and use Lorenzo. We have a fix for users who are only able access one tab
Couldn’t Run a Bath: Lorenzo Part VI ‘Please try to log-in’ Read More »
Tuesday 19 May 2015 17:03 As we are still trying to resolve the Smartcard access issue, I felt it would be useful to give you some more detail to help explain the situation we are dealing with. As you know, in order to access Lorenzo you need a Smartcard which all have specific ‘positions’ assigned
Couldn’t Run a Bath: Lorenzo Part V ‘Access issue explained’ Read More »
Tuesday 19 May 2015 08:42 We are still awaiting a final solution to the access issue for Lorenzo. HSCIC have a completed a first fix which will unlock the initial problem for around 1,500 staff, however, there may be a second piece of work that the programme team will need to complete before staff can
Couldn’t Run a Bath: Lorenzo Part IV ‘Please try to log-in’ Read More »
Monday 18 May 2015 16:02 We are still awaiting a resolution to the access issue for Lorenzo, however, HSCIC are making progress; they have analysed the data and are now working on a fix. We will get in touch with staff to test the fix once it’s been confirmed. Please continue to use MH CareNotes
Couldn’t Run a Bath: Lorenzo Part III ‘Resolving Access Issues’ Read More »
Monday 18 May 2015 14:24 As you may be aware, some staff have not been able to access Lorenzo this morning following ‘go-live’; this is a direct result of a failure in the HSCIC system for allocating access rights – the National Care Identity Service. The programme became aware of the issue over the weekend
Couldn’t Run a Bath: Lorenzo Part II ‘Resolving Access Issues’ Read More »
Monday 18 May 2015 09:28 There have been a number of reported instances where users attempting to access Lorenzo receive a ‘generic error contact your administrator’ message. Lorenzo and ICT Support teams are working to resolve this problem, however, we need all instances to be reported via the ICT Service Desk web logging system…
Couldn’t Run a Bath: Lorenzo Part I ‘Lorenzo Access Issues’ Read More »
More coverage of the Skype proposal from NSFT. Norfolk & Suffolk NHS Foundation Trust’s innovative proposals have now even made it into the computer industry trade press. Click on the image below to read the full article:
Computer Weekly: Health trust proposed offshoring mental care through Skype Read More »
This recent report published by the NHS Confederation isn’t particularly useful (only 23 per cent of trusts even responded) but it does expose the mental health cuts of local MP and Secretary of State at the Department of Health responsible for mental health, Norman Lamb, as it pitches for more money for digital projects. In fact, it
The £25,000 Norfolk & Suffolk NHS Foundation Trust (NSFT) website is four months late but better late than never. It still doesn’t work properly on a mobile or have social media integration but who uses mobile phones or social media on the Internet anyway? What great work by Cloud2 Limited’s sales department. Then again, at
New £25,000 NSFT website arrives Read More »
What a great new update. Today’s primary school children do better web design than this…
