It isn’t surprising that the Care Quality Commission (CQC) identified many of the issues about which we have been campaigning for many months. Norfolk & Suffolk NHS Foundation Trust (NSFT) cannot, however, call the CQC claims ‘inaccurate’ or ‘inflammatory’ as it has done to this campaign’s raising of the same problems. Only NSFT could call the two cases of people in dirty clothes ‘a one-off case.’ We’ve already documented mental health professionals buying food and clothes for the vulnerable from their own money as people are left in limbo without beds. Although you wouldn’t know it from the short BBC report, the CQC identified issues in Access & Assessment, appropriate care for the elderly and infirm, lack of capacity in community teams, people with higher levels of deprivation of liberty than necessary for their care and a lack of continuity of care because of the shortage of beds. Sounds familiar? As the CQC writes in its report:
“People did not always experience assessment, care, treatment and support that met their needs and protected their welfare. This was because the simultaneous major re-organisation of both community and hospital based services had adversely affected direct patient care in both areas. Regulation 9(1)(a)(b)(i)(ii)
Watch the video below. If you are an Apple user and have trouble viewing the embedded video you can view it directly on Youtube. Sorry, this issue is a sometime side effect of the on-going war between Google and Apple which is beyond our control.