BBC News: Covid-19: Patient gets virus after 240-mile hospital move

Nikki Fox, Health Correspondent of the BBC, reports: A woman said she was “very angry” after her elderly mother caught Covid-19 following a move to a hospital hundreds of miles away. Kay Cantell said her mother Kathleen, 73, was transferred from Norfolk to Darlington in September. “I was very angry to think that she’s gone […]

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Knowing me, knowing you, Aha: NSFT’s Annual Report and Accounts 2019-20

Norfolk and Suffolk NHS Foundation Trust (NSFT) spent a staggering £6.9m transporting patients to Out of Area beds in 2019-20 because it doesn’t have enough of its own. That’s more than half a million pounds every month (page 16). NSFT had interest-bearing debts of £12.8 with Foundation Trust Financing Facility (FTFF) on 31st March 2020

Knowing me, knowing you, Aha: NSFT’s Annual Report and Accounts 2019-20 Read More »

Beds Crisis: How NSFT managers have designed bureaucratic obstacles to prevent or delay mental health admissions

It has long been clear that Norfolk & Suffolk NHS Foundation Trust (NSFT) tries to manipulate its inappropriate out of area placement (OAP) bed statistics when the Care Quality Commission (CQC) comes to inspect. As the graph below shows, out of area bed usage was again artificially reduced in the run-up to the latest full

Beds Crisis: How NSFT managers have designed bureaucratic obstacles to prevent or delay mental health admissions Read More »

EDP: Mental health trust blasted for ‘shocking’ fresh rise in out of area placements

Jessica Frank-Keyes of the Eastern Daily Press reports: The region’s mental health trust has been criticised for a “shocking” lack of beds as data revealed a fresh rise in patients being sent out of the area for treatment. Figures published by the region’s mental health trust – branded the worst in England – uncovered yet

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Report reveals mental health trust ‘culture of bullying’ as public excluded from meeting

Jessica Frank-Keyes of the Eastern Daily Press reports: The region’s mental health trust has been criticised for discussing in private a report into its staff culture of “bullying and lack of respect” – at a meeting meant to be open to the public. That says it all really, doesn’t it? Exclusion demonstrates the contempt of

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Press Release: Victory! NSFT to reintroduce Assertive Outreach with £1m investment

UPDATE 06/05/2020: Sadly, this was an April Fool. The quotes from former Professor Jonathan Warren and Marie Gabriel are genuine and accurate, taken from the Board and Governors minutes. Jonathan and Marie just never bothered to tell anyone that they weren’t going to do it any longer, hence the April Fool. The clique and commissioners

Press Release: Victory! NSFT to reintroduce Assertive Outreach with £1m investment Read More »

Invitation: Campaign meeting: 6.30 p.m. on Tuesday 3rd March at the Vauxhall Centre, Norwich NR2 2SA

ALL MEETINGS ARE CURRENTLY SUSPENDED DUE TO COVID-19. Norfolk and Suffolk NHS Foundation Trust (NSFT) remains the only mental health trust in the country ever to be placed in special measures, where it remains. The voices of services users, carers and front line staff are not heard at NSFT and people are being let down.

Invitation: Campaign meeting: 6.30 p.m. on Tuesday 3rd March at the Vauxhall Centre, Norwich NR2 2SA Read More »

EADT: ‘Our NHS staff deserve better’, watchdog warns over poor survey results

In a Special Report, Emily Townsend of the East Anglian Daily Times reports: More NHS staff in Suffolk look forward to going to work – but rising numbers of workers are reporting being bullied, harassed or abused by managers. Thousands of health workers from across the region have had their say in the latest NHS

EADT: ‘Our NHS staff deserve better’, watchdog warns over poor survey results Read More »

Coffee morning catch-up: Tuesday 18th February 2020, 11 a.m. at Mitre NR2 3RF

ALL CAMPAIGN MEETINGS ARE CANCELLED UNTIL FURTHER NOTICE DUE TO COVID-19. Some people have said that they find it difficult to join us at our regular monthly meeting in the evening on the first Tuesday of the month. Often, we need to talk more often than monthly too. So, we’ve decided to trial a less

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EDP: ‘Got away with it’ – NHS manager gloated about coverage of dead great-grandmother

Tom Bristow of the Eastern Daily Press reports: An NHS manager bragged that the service had “got away” with its failings being highlighted after the death of two dementia sufferers – because former Monty Python star Terry Jones had died. The Norfolk and Suffolk Foundation Trust (NSFT) was criticised in an investigation into the death

EDP: ‘Got away with it’ – NHS manager gloated about coverage of dead great-grandmother Read More »

EADT: Special Report: One year on from mental health trust’s damning review – what’s changed?

Emily Townsend of the East Anglian Daily Times reports: Today marks a year since the Norfolk and Suffolk Foundation Trust (NSFT) was rated ‘inadequate’ for the third time in a row. The toleration of the underperformance of NSFT is a national scandal. The Norfolk and Suffolk Foundation Trust (NSFT)’s most recent Care Quality Commission (CQC) report,

EADT: Special Report: One year on from mental health trust’s damning review – what’s changed? Read More »

A Stitch-up is not Safe: Campaign writes to Care Quality Commission regarding NSFT inspection

Today, we have written to Care Quality Commission (CQC) expressing our concerns about the inspection currently underway at Norfolk and Suffolk NHS Foundation Trust (NSFT), echoing the views of many stakeholders. While we desperately want NSFT to improve, any improvement needs to be genuine rather predetermined for the convenience of the NHS bureaucracy. CQC cannot

A Stitch-up is not Safe: Campaign writes to Care Quality Commission regarding NSFT inspection Read More »

EDP: ‘It destroys lives’ – Teen’s dismay at 18-month mental health delay

Tom Bristow of the Eastern Daily Press reports: It is a year since inspectors slammed the region’s mental health service for making patients wait too long for help. This week they are back. Has anything changed? Plus ça change, plus c’est la même chose. Chloe Saunders needs help. The 17-year old has been trying to

EDP: ‘It destroys lives’ – Teen’s dismay at 18-month mental health delay Read More »

EADT: Revealed: Harrowing stories of mental health patients highlighted ahead of under-fire trust’s inspection

Jake Foxford of the East Anglian Daily Times reports: Hundreds of damning stories from mental health patients in Suffolk will be considered in the next inspection of the region’s struggling NHS trust. The Norfolk and Suffolk Foundation Trust (NSFT) will soon be inspected by the Care Quality Commission (CQC) after being rated inadequate three times

EADT: Revealed: Harrowing stories of mental health patients highlighted ahead of under-fire trust’s inspection Read More »

Campaign opinion: First Anniversary: Stuart Richardson, Chief Operating Officer, NSFT

Stuart Richardson was appointed as Chief Operating Officer of Norfolk and Suffolk NHS Foundation Trust (NSFT) under the leadership of former Chief Executive, Antek Lejk and former Chair, Gary Page and started his job on 1st August 2018. One year ago today. Managing beds is his responsibility. In the six months immediately before Stuart Richardson

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North Norfolk Branch Meeting: Experiences of NSFT for CQC inspection: 7 p.m. Tuesday 11th July, Cromer Football Club Clubhouse, Cabbell Park, Mill Rd, Cromer NR27 0BQ

We have been asked by the regulator of Norfolk and Suffolk NHS Foundation Trust (NSFT), Care Quality Commission (CQC), to submit feedback before its forthcoming inspection in September. The relevant part of its letter to us is summarised below: We would like to receive information you hold relevant to the quality and safety of services

North Norfolk Branch Meeting: Experiences of NSFT for CQC inspection: 7 p.m. Tuesday 11th July, Cromer Football Club Clubhouse, Cabbell Park, Mill Rd, Cromer NR27 0BQ Read More »

EDP: ‘The system is broken’ – emergency mental health 999 incidents double

Dominic Gilbert of the Eastern Daily Press reports: Urgent mental health-related incidents attended by police officers have almost doubled in four years as pressures on the 999 service grow. Coinciding with the ‘radical redesign’ and ruthless cuts to mental health community, crisis and home treatment teams and beds; the closure of assertive outreach and homeless

EDP: ‘The system is broken’ – emergency mental health 999 incidents double Read More »

EADT: Mental health trust ‘sorry’ after Ipswich unit was forced to close beds

Emily Townsend of the East Anglian Daily Times reports: Campaigners are warning that mental health services in Suffolk and Norfolk are in “meltdown” after a unit caring for people with learning disabilities was temporarily unable to admit new patients. Six inpatient beds at Walker Close, Ipswich’s Adult Learning Disability Service, had to close to new

EADT: Mental health trust ‘sorry’ after Ipswich unit was forced to close beds Read More »

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