Healthwatch Norfolk: Question Time: Sustainability and Transformation Plan (STP) Public Meeting 17/07/17

UPDATE: We’ll be protesting about the terrible state of mental health services in Norfolk from 5 p.m. outside the venue before going in at 6 p.m. Join us!

Healthwatch Norfolk is supposed to be the ‘consumer champion for health and social care’. Sadly, despite funding of £600,000 per year from Norfolk County Council, Healthwatch Norfolk has repeatedly failed to represent the views of patients, carers and the public. From its plush taxpayer-funded offices, it has largely ignored the rising number of deaths and suicides, the bed closures, waiting lists and cuts at Norfolk and Suffolk NHS Foundation Trust (NSFT). Instead, Healthwatch Norfolk comments on important matters such as the choice of font in the NSFT Quality Report. It essentially acts as an expensive undercover PR agency for the health bureaucrats who have enriched themselves while cutting mental health services.

Worse still, the Chief Executive of Healthwatch Norfolk, Alex Stewart, has been up to his neck in the secretive new cuts process, euphemistically called the ‘Sustainability and Transformation Plan’. Here is Alex Stewart on the STP Board as featured in the EDP:


Healthwatch Norfolk claims:

‘Our health and social care services face some big challenges. People are living longer, our population is getting older and the type of care that people need is changing. Our health and social care services therefore need to change too.’

But the STP’s own figures show that forty per cent of the massive £180m of cuts are required because of ‘inflation’ – i.e. they are caused by health funding failing to keep pace even with the cost of living.

The secretive STP Board, including Alex Stewart, the Chief Executive of the ‘consumer champion for health and social care’ Healthwatch Norfolk, refused to share the STP even with Members of Parliament or local councillors. The media have also told us that their attempts to inform and involve the public were repeatedly rebuffed.

In mental health, the STP ‘workstream’ ‘led’ by the Chief Executive of Norfolk and Suffolk NHS Foundation Trust (NSFT), Michael ‘Payrise’ Scott, has promised to reduce suicide by ten per cent whilst cutting referrals by twenty per cent and caseloads by ten per cent. All while demand is increasing.

The ten per cent reduction in use of acute hospital by people with a reported mental health ‘problem’ is worrying, as people with mental health ‘problems’ already face physical health discrimination and on average die years younger than the rest of the population. This target looks like it might make matters even worse.

The ten per cent cut in suicides looks complacent and unambitious, given the massive increases in suicide across Norfolk since the radical redesign cuts.

Now, after the massive cuts have been decided, Healthwatch Norfolk has belatedly decided to pretend to offer the public their say on the STP with a Question TIme on 17th July 2017.

You can book tickets and submit questions by clicking on the image below. In Orwellian fashion, questions have to be ‘vetted’ a week in advance.

Is it worth participating in a fig-leaf consultation led by people who have been up to their necks in a secretive cuts process?

On balance, yes. Because we have to expose the process for the sham that it is.

Bring your megaphones, your rattles, your whistles, your placards, your experience and passion for decent mental health care and make your voice heard.

292 thoughts on “Healthwatch Norfolk: Question Time: Sustainability and Transformation Plan (STP) Public Meeting 17/07/17”

  1. Anybody with half a brain can see NSFT circling the plughole, the reductions in referrals and use of acute beds are pure pie-in-the-sky gibberish from a detached cabal of overpaid managers who have no idea of the true situation on the ground.

    The reality will be that budgets will be cut in line with the reductions but demand will still continue to rise so the net deficit in delivery will increase, as it has done ever since the unethical and cruel radial redesign.


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