EDP: Opinion: Why we wanted to get hold of emails from NHS’ communications bosses

Tom Bristow of the Eastern Daily Press explains: I have been writing about problems at our mental health service for this newspaper since 2012. In that time, I have sat through inquests of those let down by the Norfolk and Suffolk Foundation Trust (NSFT) and interviewed many grieving and angry families. I’ve also followed the […]

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NHS Staff Survey 2019 exposes the lie that NSFT is ‘clinically-led’

The NHS Staff Survey 2019 was released this month. The Board of Norfolk and Suffolk NHS Foundation Trust (NSFT) has claimed repeatedly that the mental health trust is ‘clinically-led’. The NHS Staff Survey 2019 results prove once and for all that the claim that NSFT is ‘clinically-led’ is a LIE. A clinically-led organisation would make

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EADT: ‘Our NHS staff deserve better’, watchdog warns over poor survey results

In a Special Report, Emily Townsend of the East Anglian Daily Times reports: More NHS staff in Suffolk look forward to going to work – but rising numbers of workers are reporting being bullied, harassed or abused by managers. Thousands of health workers from across the region have had their say in the latest NHS

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BBC News: Mental health trust’s out-of-area placements hit record levels

The BBC reports: A troubled mental health trust is sending record numbers of people far from home for treatment, figures show. Some Norfolk and Suffolk NHS Foundation Trust patients are being cared for hundreds of miles away because local beds are unavailable. The number of bed days for out-of-area placements in April 2019 was 1,911,

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NHS Staff Survey 2018 – Norfolk & Suffolk NHS Foundation Trust (NSFT) is appalling – yet again – yet again

Yet again, the NHS Staff Survey results are appalling. Front line staff have been ‘led’ by overpaid muppets for far too long. With the publication of these results, the ‘leadership’ of the Chief Executive of Norfolk and Suffolk NHS Foundation Trust (NSFT), Antek Lejk, has now been rejected by front line staff as well as service

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EDP: ‘Tolerance of poor standards’ at mental health trust, report finds

Geraldine Scott of the Eastern Daily Press reports: A damning review into the leadership at the region’s mental health trust has identified a “tolerance of poor standards”, it can be revealed. We’ve been saying this since 2013. NHS Improvement, the national body which oversees health trusts, ordered the report into Norfolk and Suffolk Foundation Trust

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Healthwatch Suffolk condemns service user and carer engagement at Norfolk and Suffolk NHS Foundation Trust (NSFT)

Healthwatch Suffolk comments on the announcement of the closure of the Suffolk PICU by Norfolk and Suffolk NHS Foundation Trust (NSFT): Healthwatch Suffolk note with serious concern the news that the Lark Ward, a psychiatric intensive care unit (PICU) run by Norfolk and Suffolk Foundation Trust (NSFT) at Woodlands, will close from Friday 6th April

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NHS Staff Survey 2017 – Norfolk & Suffolk NHS Foundation Trust (NSFT) is appalling – yet again

Yet again, the NHS Staff Survey results are appalling. Even worse than 2016. The extremely expensive Comms Department at Norfolk and Suffolk NHS Foundation Trust (NSFT) will try to spin these results, just as it did with the most recent CQC inspection which found that mental health services were unsafe for an unprecedented second time; that NSFT

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NHS Staff Survey 2016 – Norfolk & Suffolk NHS Foundation Trust (NSFT) is appalling – yet again

Yet again, the NHS Staff Survey results are appalling. The extremely expensive Comms Department at Norfolk and Suffolk NHS Foundation Trust (NSFT) will try to spin these results, just as it did with the most recent CQC inspection which found that mental health services were unsafe, that NSFT doesn’t have enough doctors, staff and beds and that

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Revolving Doors: EDP: ‘It really is a disgrace’ – Norfolk community health bosses anger union with staff wage cuts

Tom Bristow of the Eastern Daily Press reports: Norfolk Community Health and Care Trust (NCH&C) looks after thousands of patients a day through nurses and therapists visiting people in their homes, as well as in community hospitals, including Norwich Community Hospital on Bowthorpe Road. But it has angered Unison by increasing total board wages and

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EDP: Mental health trust grapples with problem of one in three staff leaving within 12 months of joining

Nicholas Carding of the Eastern Daily Press reports: One in three staff who join the region’s mental health trust leaves again in less than 12 months, it has emerged. Meanwhile, levels of stress, anxiety, and depression among workers at Norfolk and Suffolk NHS Foundation Trust (NSFT) is higher than any other mental health trust in

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NHS Staff Survey 2015 – Norfolk & Suffolk NHS Foundation Trust (NSFT) is appalling – yet again

Yet again, these results are appalling. Yet again, they are not only bottom quartile, they are bottom quartile of the bottom quartile. Percentage of staff witnessing potentially harmful errors, near misses or incidents in last month – worst of 29 mental health trusts in England – for the third year running Job satisfaction – NSFT

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EDP: Mental health trust spent record amount on agency staff

A mental health trust which is aiming to make savings of £8.9million spent a record high of £2.4m on temporary staff last month, it has emerged. Following the investigation by Monitor, which was launched in November, Norfolk and Suffolk agreed to try and make savings of £8.9m in this financial year. There is no overall

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In NSFT’s words: Not the Six O’Clock News

From: NSFT Communications Subject: BBC broadcast on Trust being placed into special measures Dear colleagues, The BBC has just informed the Trust that the report, outlined below, will not be broadcast tonight but on another day this week, yet to be decided. I will keep you updated on their revised schedule. Michael Scott Chief Executive Here’s

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In NSFT’s words: BBC Six O’Clock News tonight on ‘redundancies, improvement programme, staff shortages, our financial position, and the disbanding of the Assertive Outreach Team’

From: NSFT Communications Subject: BBC broadcast on Trust being placed into special measures Dear colleagues, The BBC One 6 O’Clock News is scheduled to be broadcasting a story this evening (Tuesday, 2 June) about our Trust being placed into ‘special measures’ by the regulator, Monitor, following the inspection of our services by the Care Quality Commission

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NHS Staff Survey 2014 – Norfolk & Suffolk NHS Foundation Trust (NSFT) is worst performing mental health trust in England – official

These results are appalling. They are not only bottom quartile, they are bottom quartile of the bottom quartile, absolutely the worst of the worst. Overall staff engagement – NSFT is worst of the 57 mental health trusts in England by miles – even worse than last year Staff motivation at work – NSFT is worst of

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Video: itv NEWS Anglia – Mental Health Trust condemned as inadequate

Norman Lamb MP appears on itv NEWS Anglia as a campaigner, a self-proclaimed mental health champion: “It is misguided to think that you can reduce spending in mental health and not expect consequences to that” So, who is the Minister of State at the Department of Health directly responsible for mental health who has overseen

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Daily Telegraph: Special measures threat for Norfolk and Suffolk NHS Foundation Trust

The Daily Telegraph reports on the CQC Inspection of Norfolk & Suffolk NHS Foundation Trust (NSFT). The Telegraph also carries a link to the Aidan ‘I’m no Dirty Den’ Thomas email story which will bring back difficult memories to many readers, especially employees of NSFT and Cambridgeshire and Peterborough NHS Foundation Trust (CPFT). Click on

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CQC Report: Shocking leadership, morale and staff engagement at NSFT

This is shocking. How could Norman Lamb even consider handing ownership of mental health services in Norfolk and Suffolk to these people? Leadership, morale and staff engagement The board had some significant changes over the past year. There was a relatively new chair who had been in post just over a year. The chief executive was

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Kept in the Dark: NSFT’s Mutualisation Application Part III

3. WHAT IS YOUR UNDERSTANDING OF THE LEVELS OF STAFF ENGAGEMENT IN YOUR ORGANISATION(S) AND THE MAIN CHALLENGES YOU CURRENTLY FACE TO IMPROVING THIS? Our staff engagement data is currently poor; NSFT scored very poorly in the 2013 NHS Staff survey, being in the bottom 20% of participants on many measures. Our overall staff engagement

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