2. WHAT DO YOU SEE AS THE MAIN BENEFITS OF THE MUTUAL MODEL IN ADDRESSING THE STRATEGIC CHALLENGES IDENTIFIED AT (1) ABOVE AND ON IMPROVING SERVICES TO PATIENTS? 1. Benefit: Employee engagement and morale. NAViGO (a mental health services mutual) reduced staff absence from 6.8% to <3% in the two years after mutualising, and has […]
Kept in the Dark: NSFT’s Mutualisation Application Part II Read More »
1. WHAT IS YOUR UNDERSTANDING OF THE MAIN STRATEGIC CHALLENGES FACING YOUR ORGANISATION(S) AND HOW HAVE YOU ADDRESSED THESE TO DATE? 1. Challenge: Rising referrals, and falling revenues on historic block contracts, causing financial pressures. NSFT has demonstrated strategic leadership though implementing a merger of two previous trusts in 2012, and a full redesign and
Kept in the Dark: NSFT’s Mutualisation Application Part I Read More »
Here are some of the ideas that the Board of Norfolk & Suffolk NHS Foundation Trust (NSFT) has told the Cabinet Office and the Department of Health it has planned to improve staff morale and engagement in its mutualisation proposals: “[NSFT] is now developing radical new plans to again reduce costs. These include a root-and-branch
Kept in the dark: Some of NSFT’s ideas to improve staff engagement Read More »
Emma Corlett, Unison steward at the NSFT, said: “The figures match what we have seen on the ground. “There are a number of factors that have impacted on staff, including significant loss of resources and the reorganisation of services. “The consequences of that was people applying for their own jobs and in some cases colleagues
We will be lobbying the Norfolk & Suffolk NHS Foundation Trust (NSFT) Board of Governors meeting tomorrow. Meet at 1230 on the City Hall steps. Some of us will also be attending the meeting which runs from 1300-1700 in the Council Chamber. Please join us. Despite mountains of paperwork, detailed terms of reference and long meetings,
“I work as a Community Mental Health Nurse for Norfolk & Suffolk NHS Foundation Trust (NSFT) and each week at work becomes more unbearable for so many reasons. Caseloads are unmanageably high with constant pressure from managers to take more cases that are being referred in on a daily basis. There is pressure to take
Meltdown: Working as a community nurse at NSFT Read More »
NHS trade unions are striking and we are supporting them. Do join us! Front-line NHS staff were denied a meagre one per cent pay rise for 2015/16 following the government’s decision to ignore the independent Pay Review Body recommendation. The effect of this is that sixty per cent of NHS staff and seventy per cent
Monday 24th November: Campaign supporting NHS staff at NSFT Read More »
We have received an email from an NSFT email address. It reads: Dear Campaign I am contacting you as requested by my employer as a result of disciplinary action taken against me. I have been instructed to; “..request the removal of the audio file and provide evidence of when this is complete…”. Sadly, this request
I’m John: Orwellian email Read More »
From most recent NHS Staff Survey Results (2013) Exclamation marks indicates performance in the worst twenty per cent of all NHS mental health trusts. From NSFT Friends and Family Test Q1 2014 “How likely are you to recommend NSFT to friends and family as a place to work?” Answer = -52 “we do our best
Stress and bullying at Norfolk & Suffolk NHS Foundation Trust: The statistics and quotes Read More »
NHS staff at Norfolk & Suffolk NHS Foundation Trust (NSFT) shouldn’t need reassurance before the regulator, the Care Quality Commission (CQC), visits, should they? There are rumours of ill-advised messages, communications and even the threat of disciplinary proceedings by some NSFT managers in the run-up to the CQC inspection. Bullying and harassment of staff at
We could all be ‘John’. Listen to health professional ‘John’ telling BBC journalist Louise Priest about the impact of the Trust Service Strategy (TSS) on his own mental and physical health.
We have resisted criticising Healthwatch Norfolk, in large part out of respect for its Chairman, who was an outstanding Norfolk Coroner who never hesitated to hold Norfolk & Suffolk NHS Foundation Trust (NSFT) to public account. But, enough is enough. Today, Healthwatch Norfolk had a stall at the Forum in Norwich, with expensively-branded pencils, rubbers,
Healthwatch Norfolk: Is it any use? Read More »
We have been passed a copy of the Operational Plan 2014-16 of Norfolk & Suffolk NHS Foundation Trust (NSFT) and its contents are shocking. In the 2013-14 financial year, mental health services in Norfolk and Suffolk were already in deep crisis and this campaign was founded as a result. Yet the Operational Plan submitted to
Ever wondered why NSFT does so badly in the NHS Staff Survey? In 2011-12, the Fair Pay Ratio was 6.3, meaning the highest-paid director was earning 6.3 times the median salary. By 2013-14, the Fair Pay Ratio had risen to 8.0 which is 27% worse than three years before, while services and budgets have been
A Norfolk & Suffolk NHS Foundation Trust (NSFT) carer, Catherine, rang BBC Radio Norfolk this morning and told journalist Louise Priest what she thinks about the way NSFT staff are treated. You can listen to the audio below. “Very good, very well qualified, very conscientious and hardworking people… well and truly overworked.” “Recently, we had
We wrote to the Care Quality Commission (CQC) because Norfolk & Suffolk NHS Foundation Trust (NSFT) has been claiming that the forthcoming CQC inspection is routine/random and that the Campaign to Save Mental Health Services in Norfolk & Suffolk was being inaccurate and misleading to write that NSFT had been selected as a priority for early
For how much longer can the Chair and non-executive directors of NSFT bury their heads in the sand and give unconditional support to the executive directors responsible for this failed, hubristic ‘radical redesign’ and the consequent and worsening crisis in mental health care in Norfolk and Suffolk? Click on the image below to read the
These results are appalling. They are not only bottom quartile, using the quartile methods so beloved of the Operations Director, they are bottom quartile of the bottom quartile, worst of the worst. Some of the NSFT Board and ‘leadership team’ like to blame this campaign for appalling staff morale. This survey was carried out before
