NHS Staff Survey 2013 – Norfolk & Suffolk NHS Foundation Trust (NSFT) 2nd worst performing mental health trust in England – official

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These results are appalling. They are not only bottom quartile, using the quartile methods so beloved of the Operations Director, they are bottom quartile of the bottom quartile, worst of the worst.

Some of the NSFT Board and ‘leadership team’ like to blame this campaign for appalling staff morale. This survey was carried out before our campaign even started so their causality and sense of responsibility is all wrong. Their ‘leadership’, ‘radical redesign’, hubris, incompetence and collaboration in massive cuts is responsible.

  • Overall staff engagement – NSFT is second worst of the 57 mental health trusts in England – only Cambridge & Peterborough NHS Foundation Trust, now home to ‘radical redesign’ initiator Aidan Thomas, does worse
  • Staff motivation at work – NSFT is worst of the 57 mental health trusts in England
  • Staff recommendation of trust as a place to work or to receive treatment – Second worst of the 57 mental health trusts in England – only Cambridge & Peterborough NHS Foundation Trust, now home to ‘radical redesign’ initiator Aidan Thomas, does worse. Spotting a pattern?
  • Job satisfaction – NSFT is worst of the 57 mental health trusts in England
  • Staff reporting good communication between senior management and staff – 2nd worst of the 57 mental health trusts in England
  • Staff experiencing harassment, bullying or abuse from staff – 2nd worst of the 57 mental health trusts in England
  • Fairness and effectiveness of procedures for reporting errors, near misses and incidents – 3rd worst of the 57 mental health trusts in England
  • Percentage of staff witnessing potentially harmful errors, near misses or incidents in last month – Worst of 57 mental health trusts in England
  • Percentage of staff suffering work related stress in last 12 months – 4th worst of 57 mental health trusts in England. Cambridge & Peterborough NHS Foundation Trust, now home to ‘radical redesign’ initiator Aidan Thomas, does worse. Spotting a pattern?
  • Support from immediate managers – 2nd worst of the 57 mental health trusts in England
  • Effective team working – 3rd worst of the 57 mental health trusts in England
  • Work pressure felt by staff – 3rd worst of the 57 mental health trusts in England
  • Staff feeling satisfied with the quality of work and patient care they are able to deliver – 2nd worst of the 57 mental health trusts in England. Jointly with Cambridge & Peterborough NHS Foundation Trust, now home to ‘radical redesign’ initiator Aidan Thomas. Spotting a pattern?
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