2. WHAT DO YOU SEE AS THE MAIN BENEFITS OF THE MUTUAL MODEL IN ADDRESSING THE STRATEGIC CHALLENGES IDENTIFIED AT (1) ABOVE AND ON IMPROVING SERVICES TO PATIENTS? 1. Benefit: Employee engagement and morale. NAViGO (a mental health services mutual) reduced staff absence from 6.8% to <3% in the two years after mutualising, and has […]
Kept in the Dark: NSFT’s Mutualisation Application Part II Read More »
Care minister Norman Lamb denied yesterday that mutuals were a step to privatisation, after campaigners claimed the NSFT could leave the NHS. But a spokesman for the Campaign to Save Mental Health Services in Norfolk and Suffolk, which put in the Freedom of Information request, said: “Staff are up in arms about this. It is
EDP: A half-way house to privatisation? Read More »
Tom Bristow of the EDP reports: But in a move which has done nothing for staff morale the trust suggested employing workers in low wage countries to talk to mental health patients over Skype, in its application to secure government funding to research the project. The NSFT’s full application for government money to explore becoming
EDP: Move to improve staff morale causes an upset Read More »
Emma Corlett, spokeswoman for Unison at the trust, said: “Our view of the report is that it shows whoever did the application did not have a very clear understanding of the work frontline staff do or the way face-to-face therapy works. “We want a skilled and well-paid workforce here and we should not be looking
BBC News: Norfolk and Suffolk mental health Skype ‘outsourcing’ causes concern Read More »
1. WHAT IS YOUR UNDERSTANDING OF THE MAIN STRATEGIC CHALLENGES FACING YOUR ORGANISATION(S) AND HOW HAVE YOU ADDRESSED THESE TO DATE? 1. Challenge: Rising referrals, and falling revenues on historic block contracts, causing financial pressures. NSFT has demonstrated strategic leadership though implementing a merger of two previous trusts in 2012, and a full redesign and
Kept in the Dark: NSFT’s Mutualisation Application Part I Read More »
Here are some of the ideas that the Board of Norfolk & Suffolk NHS Foundation Trust (NSFT) has told the Cabinet Office and the Department of Health it has planned to improve staff morale and engagement in its mutualisation proposals: “[NSFT] is now developing radical new plans to again reduce costs. These include a root-and-branch
Kept in the dark: Some of NSFT’s ideas to improve staff engagement Read More »
Our initial consideration is converting the entire trust into a typical CIC. This would involve governance changes such as; refining our existing membership model (possibly reducing numbers to include only genuinely active members), a members board (replacing Governors) which will feed input into the main board, elected representatives of both members and of staff on the
