EDP: Mental health trust says improvements have already been made after critical Hellesdon Hospital inspection

After the publication of a highly critical report from the Care Quality Commission (CQC), the Director of Nursing, Quality & Patient Safety of Norfolk & Suffolk NHS Foundation Trust (NSFT) is now claiming that NSFT has ‘taken urgent steps’ to put the problems right. The Director of Nursing claims that ‘We have already taken steps to recruit […]

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Excerpts from CQC Report & EDP: Urgent action needed after inspection finds Hellesdon Hospital is failing patients

The full CQC report can be downloaded as a pdf. Some excerpts, which can be summarised as: lack of community staff, lack of beds and organisational chaos. If this is the situation now, what will it be like at the end of March when more than one quarter of community team staff will have been

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Live Tweets record of Great Yarmouth & Waveney CCG & NSFT Public ‘Consultation’

Find below a record of our live Twitter coverage of the Great Yarmouth & Waveney CCG and Norfolk & Suffolk NHS Foundation Trust (NSFT) public ‘consultation.’ We distributed about 100 copies of an open letter written by NSFT nurses in Norwich caring for people from Great Yarmouth & Waveney which exposes this ‘consultation’ as a sham.

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Open Letter from NSFT Nurses in Norwich caring for those from Great Yarmouth & Waveney right now

You can download a pdf version of the this letter to print and distribute. OPEN LETTER FROM NSFT NURSES IN NORWICH CARING FOR THOSE FROM GREAT YARMOUTH & WAVENEY CCG RIGHT NOW The consultation on the proposal put forward by the Great Yarmouth & Waveney Clinical Commissioning Group and Norfolk & Suffolk NHS Foundation Trust

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Help us set important rather than superficial targets – NSFT Quality Matters Survey closes 14th February

We are inviting all of our supporters to complete the NSFT Quality Matters Survey so that important rather than superficial quality issues are addressed by the NSFT Board in the forthcoming year. The survey ends on Friday 14 February so there are only a couple of days to complete it. It is very quick. Find

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Video: Carer, Sheila Preston, and an anonymous service user interviewed by BBC Look East

If you use an Apple product and have problems viewing the video below, click here to view on youtube. There are, of course, the usual Norfolk & Suffolk NHS Foundation Trust denials and excuses too – this time from acting NSFT Chief Executive Andrew Hopkins. Strange, isn’t it, that there was no acknowledgement of problems with

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Audio: Extremely powerful interview of Emma Corlett of Unison and Campaign on BBC Norfolk Breakfast Show

This powerful and in-depth interview was on early this morning but should be compulsory listening for all those concerned about mental healthcare in Norfolk & Suffolk:     It is astonishing and illuminating that Norfolk & Suffolk NHS Foundation Trust (NSFT), with more than one thousand administrators, a large in-house Comms Team and a Board

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Audio: Campaign spokesperson and clinical psychologist, Ruth Turner, is lead interview on BBC Radio Norfolk Breakfast Show

As well as Ruth’s excellent interview, Emma Corlett from Unison and a service user on the telephone from the Norvic Clinic raise their safety concerns as part of the main news item which also features Norman Lamb, Care Minister and local MP, appearing to publicly back the concerns raised by the Campaign and staff!    

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Audio: Emma Corlett interviewed on BBC Radio Suffolk

Campaign member and Unison media spokesperson Emma Corlett interviewed on BBC Radio Suffolk about Unison’s decision to raise a formal grievance and ask Norfolk & Suffolk NHS Foundation Trust (NSFT) to call an immediate halt to the ‘radical redesign’ ‘No response’ from NSFT.

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Email: How Andrew Hopkins and Kathy Chapman tried to spin the news that NSFT has lost the £4 million Section 75 contract with Norfolk County Council

Dear Colleagues, Norfolk Council’s Cabinet has today (Monday, 27 January) agreed that the social care mental health service for adults of working age should return to their direct management after the end of the current section 75 partnership agreement with the Trust ends later this year. Their aim for the new arrangement is to deliver

Email: How Andrew Hopkins and Kathy Chapman tried to spin the news that NSFT has lost the £4 million Section 75 contract with Norfolk County Council Read More »

UNISON are angered over NSFT’s loss of contract

UNISON hit back today claiming that no one can make their mind up about running this service. Jeff Keighley, Regional Organiser for UNISON criticised both parties in their handling of this contract. “We have been petitioning the trust to improve services in the midst of heavy restructuring, downbanding of staff into lower skilled posts and

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BBC: Norfolk County Council takes back social care from trust (NSFT)

Crisis: What crisis? Norfolk County Council is to take responsibility for the service back from Norfolk and Suffolk NHS Foundation Trust from September. A council meeting in November heard concerns over its poor performance. A spokesman for the Campaign to Save Mental Health Services in Norfolk and Suffolk said: “It is very disappointing but sadly

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EDP: Shock Norfolk social care shake-up after serious concerns raised

This is a £4.3 million per annum contract lost for Norfolk & Suffolk NHS Foundation Trust  (NSFT) by the top-notch Executive Team: Serious concerns that social care for adults with mental health issues in Norfolk is not good enough has led to the county council taking responsibility for the service away from the mental health

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Damning Report on NSFT from Healthwatch Suffolk

Service User views on NSFT Services between April 2013 and January 2014: Preliminary Report to Suffolk Health Scrutiny Committee, January 2014 [The report is reproduced here without amendment apart from the highlighting in red of key phrases by us.] 1. Summary This paper summarises views expressed to Healthwatch Suffolk (HWS) by NSFT service users from

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Ipswich Spy: Silent protest greets mental health cuts

Jane Basham, Labour Parliamentary Candidate for South Suffolk, organised yesterday’s protest, and spoke with Ipswich Spy afterwards. “I attended most of the Health Scrutiny meeting today. Despite a damning report by HealthWatch Suffolk and a host of challenging questions by Health Scrutiny Councillors the Directors of NSFT stuck to their guns – there is no

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EDP: Mental health trust for Norfolk and Suffolk could face financial penalties over poor performance

  Terry Skyrme, mental health worker and campaigner, asked the commissioners whether they were aware 13 pre-discharge beds at Hellesdon Hospital were about to close. “Have you been aware of the bed crisis for the last two years? The crisis is much, much worse with patients being sent to Harrogate, Brighton, Dorking and Weston-super-mare. It

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EDP: Is Nick Clegg’s action plan a solution to the challenges facing mental health services in Norfolk and Suffolk?

Terry Skyrme, who works for the mental health crisis solution team in Norfolk, is one of the leading campaigners against the cuts and said it was like they were going around and around in circles. “Nobody is grasping the nettle. The Trust have managed the change really badly, but at the end of the day

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