Kept in the Dark: NHS England doesn’t even keep to its own deadlines

NHS England wrote to us a couple of weeks ago: I am sorry that the response to your internal review request is taking longer to complete than our standard and the understandable frustration this may be causing you. Further to your initial Internal Review request, the panel convened on 8 April 2015 and we hope […]

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Newsflash: File on 4: Minding the Gap: Mental healthcare on BBC Radio 4 at 8 p.m. on 19th May 2015

We’re working hard to bring the crisis in mental health services at Norfolk & Suffolk NHS Foundation Trust (NSFT) to national attention. The crisis isn’t over. The CCGs and NSFT promised there would be no out of area placements beyond April 2014. That promise broken, there is now a dangerous Waiting List of Shame to

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BBC News: Mental health spending cuts forecast

This BBC story was based upon our investigation of regulatory filings with Monitor and over one hundred Freedom of Information (FOI) requests submitted by our campaign. These planned cuts were brought to the attention of over five million viewers of the BBC News at Six. The Health Correspondent of the BBC, Sophie Hutchinson, reports: Mental

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Campaign research shows mental health trusts nationwide face impossible 8% cut in budgets

Research by the Campaign to Save Mental Health Services in Norfolk & Suffolk, using a combination of the latest regulatory filings with Monitor and Freedom of Information (FOI) requests, shows that NHS mental health trusts face a real terms cut in their income of eight per cent in real terms over the next four years.

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Kept in the Dark: NHS England believes gossip and secrecy more important than public safety and transparency

We originally wrote to NHS England in September 2014 – more than seven months ago. Firstly, we wanted to discover what the chief architect of the radical redesign and Operations Director (Norfolk) of Norfolk & Suffolk NHS Foundation Trust (NSFT) was doing after Michael Scott emailed staff announcing her promotion to work for Geraldine Strathdee,

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BBC News: Increased use puts pressure on Norfolk and Waveney mental health trust

Nic Rigby of the BBC reports: A 38% increase in mental health patients referred to an NHS Trust has hit waiting times, a report has found. The increase in the Norfolk and Waveney area in the December 2014 to February 2015 period – compared with April to June 2014 – resulted in higher staff caseload

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EDP: Norfolk children’s services boss reveals ‘scandal’ over mental health beds for young people

More important campaigning journalism from our local newspaper, the EDP: Norfolk’s children’s services boss has revealed a lack of available mental health beds for youngsters meant she had to create a makeshift unit in a children’s home, so a 17-year-old could get desperately needed care. And Sheila Lock said a 13-year-old spent a weekend in

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The Guardian: Norman Lamb accuses mental health campaigners of trolling him

The Liberal Democrat care minister, Norman Lamb, has accused mental health campaigners in his North Norfolk constituency of trolling him on Twitter. Lamb, who promotes himself as a champion for mental health awareness, was responding to tweets from the Campaign to Save Mental Health Services in Norfolk & Suffolk which called him duplicitous and said

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No More Daves: Campaign scores important victory as Suffolk Coroner decides inquest is necessary

We’ve supported campaign member Steve Martin’s demand for an inquest into the circumstances of his brother’s death in squalor without hot water or heating in Ipswich whilst under the care of Norfolk and Suffolk NHS Foundation Trust (NSFT). David Martin’s untimely death at only 52 has been featured by BBC Look East and has appeared

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Ipswich Star: Mental health bosses will make their case as they bid for the funding they are “entitled to”

Today, members of the Campaign attended the NSFT Board meeting in Ipswich. Matt Bunn of the Ipswich Star reports: Bosses at the trust running mental health services in Suffolk have pledged to fight for their “fair share” of funding as they bid to turn round the fortunes of the organisation. The Norfolk and Suffolk NHS

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BBC News: More than 800 Norfolk mental health patients ‘unallocated’

Nic Rigby of the BBC reports: More than 800 vulnerable mental health patients in Norfolk have not been assigned care workers due to staffing shortages, a report has revealed. The 839 unallocated cases at Norfolk and Suffolk NHS Foundation Trust include 139 youth team cases. Unison said services at the trust had been “savagely cut”.

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NHS Staff Survey 2014 – Norfolk & Suffolk NHS Foundation Trust (NSFT) is worst performing mental health trust in England – official

These results are appalling. They are not only bottom quartile, they are bottom quartile of the bottom quartile, absolutely the worst of the worst. Overall staff engagement – NSFT is worst of the 57 mental health trusts in England by miles – even worse than last year Staff motivation at work – NSFT is worst of

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BBC News: Norfolk and Suffolk NHS Foundation Trust failed to act on 258 recommendations

Nic Rigby of the BBC reports: A mental health trust failed to act on 258 recommendations from 98 reviews into serious incidents, such as patient deaths, a report has revealed. Former Norfolk coroner William Armstrong said the trust’s failure to act was a “serious concern”. Serious incident reviews take place after there are unexpected or

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Daily Telegraph: Whistleblowing: NHS crushes those who speak out, Sir Robert Francis QC warns

Laura Donnelly of the Daily Telegraph reports: Sir Robert believes that many of the worst failings in the NHS occur when clinical staff become powerless — are left “shrugging their shoulders” rather than challenging poor care. As he made a public call for evidence, he told The Telegraph that he feared too many had been hounded out

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CQC Report: Shocking leadership, morale and staff engagement at NSFT

This is shocking. How could Norman Lamb even consider handing ownership of mental health services in Norfolk and Suffolk to these people? Leadership, morale and staff engagement The board had some significant changes over the past year. There was a relatively new chair who had been in post just over a year. The chief executive was

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BBC News: Norfolk and Suffolk mental health services branded ‘inadequate’

A spokesman for the Campaign to Save Mental Health in Norfolk and Suffolk said: “The regulator confirms what our campaign has consistently said for more than a year.” Click on the image below to read Nic Rigby’s full article on the BBC News website.

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EDP: Norfolk and Suffolk mental health service faces being put into special measures for “inadequate” leadership and safety

The region’s under-fire mental health service should be put into special measures, the chief inspector of hospitals said today, after a highly-critical report branded the trust “inadequate”. Regulator the Care Quality Commission (CQC) rated Norfolk and Suffolk Foundation Trust (NSFT) as “inadequate” overall in a damning report today, following an inspection in October last year.

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CQC: Norfolk & Suffolk NHS Foundation Trust is Inadequate

We rated Norfolk and Suffolk NHS Foundation Trust as inadequate overall because: We found that there was not a safe, effective or responsive service at this trust and the board needs to take urgent action to address areas of inadequacy. While the board and senior management had a vision with strategic objectives in place staff did not feel fully engaged

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