Daily Telegraph: Special measures threat for Norfolk and Suffolk NHS Foundation Trust

Bed Crisis, Community Crisis, CQC Inspection, Crisis Team Crisis, Dangerous, NSFT - A Warning from History, NSFT Cuts, Press, Questions for the Board / By

The Daily Telegraph reports on the CQC Inspection of Norfolk & Suffolk NHS Foundation Trust (NSFT). The Telegraph also carries a link to the Aidan ‘I’m no Dirty Den’ Thomas email story which will bring back difficult memories to many readers, especially employees of NSFT and Cambridgeshire and Peterborough NHS Foundation Trust (CPFT). Click on […]

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Daily Mail: Health trust shamed for dangerously restraining its patients: Body faces being put in special measures after using technique that can be fatal

CQC Inspection, Dangerous, Press, Questions for the Board / By

Rosie Taylor of the Daily Mail reports: A mental health trust where patients have been punished with a dangerous form of restraint faces being put into special measures. Inspectors found serious problems at the body that oversees mental health services in Norfolk and Suffolk. These included patients being held in the face-down prone position and

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Community Care: Mental health trust should face special measures over ‘inadequate’ safety and leadership, says CQC

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We were all delighted to meet Andy McNicoll, deservedly Mind Mental Health Journalist of the Year, at our campaign meeting yesterday. Ethical investigative journalism is a critical component in our campaign and Andy McNicoll’s work with the BBC’s Michael Buchanan has been of the highest quality. In November 2013 a campaign led by frontline staff

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CQC Report: Shocking leadership, morale and staff engagement at NSFT

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This is shocking. How could Norman Lamb even consider handing ownership of mental health services in Norfolk and Suffolk to these people? Leadership, morale and staff engagement The board had some significant changes over the past year. There was a relatively new chair who had been in post just over a year. The chief executive was

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BBC News: Norfolk and Suffolk mental health services branded ‘inadequate’

Bed Crisis, Community Crisis, CQC Inspection, Crisis Team Crisis, Dangerous, Financial crisis, NSFT Cuts, Press, Questions for the Board, Recruitment Crisis / By

A spokesman for the Campaign to Save Mental Health in Norfolk and Suffolk said: “The regulator confirms what our campaign has consistently said for more than a year.” Click on the image below to read Nic Rigby’s full article on the BBC News website.

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EDP: Norfolk and Suffolk mental health service faces being put into special measures for “inadequate” leadership and safety

Bed Crisis, Community Crisis, CQC Inspection, Crisis Team Crisis, Dangerous, NSFT Cuts, Press, Questions for the Board, Recruitment Crisis / By

The region’s under-fire mental health service should be put into special measures, the chief inspector of hospitals said today, after a highly-critical report branded the trust “inadequate”. Regulator the Care Quality Commission (CQC) rated Norfolk and Suffolk Foundation Trust (NSFT) as “inadequate” overall in a damning report today, following an inspection in October last year.

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CQC: Norfolk & Suffolk NHS Foundation Trust is Inadequate

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We rated Norfolk and Suffolk NHS Foundation Trust as inadequate overall because: We found that there was not a safe, effective or responsive service at this trust and the board needs to take urgent action to address areas of inadequacy. While the board and senior management had a vision with strategic objectives in place staff did not feel fully engaged

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EDP: Family of man who jumped to his death from Norwich’s Castle Mall agree settlement with mental health service

Community Crisis, Crisis Team Crisis, Dangerous, NSFT Cuts, Press, Questions for the Board / By

Matthew Dunham, 25, was suffering from depression when he jumped from the shopping mall on May 9 2013. His family and the Norfolk and Suffolk Foundation Trust (NSFT) have settled a claim out of court, lawyers said today, after the trust admitted failures “materially contributed to the deceased taking his own life”. At an inquest

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Kept in the Dark: NSFT’s Mutualisation Application Part III

Dangerous, In NSFT's words, Kept in the dark, Mutualisation, Questions for the Board / By

3. WHAT IS YOUR UNDERSTANDING OF THE LEVELS OF STAFF ENGAGEMENT IN YOUR ORGANISATION(S) AND THE MAIN CHALLENGES YOU CURRENTLY FACE TO IMPROVING THIS? Our staff engagement data is currently poor; NSFT scored very poorly in the 2013 NHS Staff survey, being in the bottom 20% of participants on many measures. Our overall staff engagement

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Guardian: NHS mental health care ‘pushed to breaking point by lack of beds’

Bed Crisis, CAMHS Crisis, Community Crisis, Crisis Team Crisis, Dangerous, NSFT Cuts, Press, Questions for the Board / By

The lack of acute beds available to mental health patients has left the system at breaking point, the Royal College of Psychiatrists has said. Illustrating the scale of the problem, the college said it understood that on one occasion last year there were no beds available for adults in England. It called for action to

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Mirror: NHS crisis: Teen mental health patients put on ADULT wards in bed shortage

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NHS England, a leaked email reveals, have told regional health bosses the shortage of beds is so bad that older teenagers are set to be admitted to adult wards The NHS beds crisis plumbed new depths as hospitals were advised to put teenage mental health patients onto adult wards. NHS England, a leaked email reveals,

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Kept in the Dark: NSFT’s Mutualisation Application Part II

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2. WHAT DO YOU SEE AS THE MAIN BENEFITS OF THE MUTUAL MODEL IN ADDRESSING THE STRATEGIC CHALLENGES IDENTIFIED AT (1) ABOVE AND ON IMPROVING SERVICES TO PATIENTS? 1. Benefit: Employee engagement and morale. NAViGO (a mental health services mutual) reduced staff absence from 6.8% to <3% in the two years after mutualising, and has

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Observer: Beds crisis hits NHS care for mentally ill children

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In the email seen by the Observer, which was sent on Friday on the instruction of national officials working for NHS England, the medical director for East Anglia, says: “I have just been asked to inform you all by the national specialist commissioning team of the current national lack of child and adolescent mental health

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EDP: A half-way house to privatisation?

Campaigning, Dangerous, Kept in the dark, Mutualisation, Press, Questions for the Board / By

Care minister Norman Lamb denied yesterday that mutuals were a step to privatisation, after campaigners claimed the NSFT could leave the NHS. But a spokesman for the Campaign to Save Mental Health Services in Norfolk and Suffolk, which put in the Freedom of Information request, said: “Staff are up in arms about this. It is

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EDP: Move to improve staff morale causes an upset

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Tom Bristow of the EDP reports: But in a move which has done nothing for staff morale the trust suggested employing workers in low wage countries to talk to mental health patients over Skype, in its application to secure government funding to research the project. The NSFT’s full application for government money to explore becoming

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BBC News: Norfolk and Suffolk mental health Skype ‘outsourcing’ causes concern

Campaigning, Dangerous, In NSFT's words, Kept in the dark, Mutualisation, NSFT Cuts, Press, Questions for the Board, Recruitment Crisis / By

 Emma Corlett, spokeswoman for Unison at the trust, said: “Our view of the report is that it shows whoever did the application did not have a very clear understanding of the work frontline staff do or the way face-to-face therapy works. “We want a skilled and well-paid workforce here and we should not be looking

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Kept in the Dark: NSFT’s Mutualisation Application Part I

Dangerous, In NSFT's words, Kept in the dark, Mutualisation, Questions for the Board / By

1. WHAT IS YOUR UNDERSTANDING OF THE MAIN STRATEGIC CHALLENGES FACING YOUR ORGANISATION(S) AND HOW HAVE YOU ADDRESSED THESE TO DATE? 1. Challenge: Rising referrals, and falling revenues on historic block contracts, causing financial pressures. NSFT has demonstrated strategic leadership though implementing a merger of two previous trusts in 2012, and a full redesign and

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Kept in the dark: Some of NSFT’s ideas to improve staff engagement

Dangerous, In NSFT's words, Kept in the dark, Mutualisation, NSFT Cuts, Questions for the Board / By

Here are some of the ideas that the Board of Norfolk & Suffolk NHS Foundation Trust (NSFT) has told the Cabinet Office and the Department of Health it has planned to improve staff morale and engagement in its mutualisation proposals: “[NSFT] is now developing radical new plans to again reduce costs. These include a root-and-branch

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