Radical Redesign Heroes: Where are the TSSers now? Part 5: Kathy Chapman, Operations Director, NSFT

Kathy Chapman was the Director of Operations of Norfolk and Suffolk NHS Foundation Trust (NSFT) and the self-proclaimed architect of the Trust Service Strategy (TSS), otherwise known as the ‘radical redesign’, until her ‘promotion‘ in July 2014. The ‘radical redesign’ was condemned by the King’s Fund in the Health Service Journal (HSJ) and is widely regarded […]

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BBC News: Mental health deaths in Norfolk and Suffolk prompts investigation

BBC News reports: An NHS mental health trust has announced it is commissioning an investigation into the rising number of unexpected deaths of patients. The Norfolk & Suffolk NHS Foundation Trust had 129 such deaths (2014-15) – up from 61 (2012-13) and higher than other mental health trusts in the UK. Michael Scott, chief executive

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EDP: Let’s hope lives can be saved

Another astonishingly powerful front page from Nicholas Carding, Health Correspondent of the Eastern Daily Press, as part of its Mental Health Watch campaign. Buy a copy of the EDP and support the high quality local investigative journalism which is so important to our campaign. The article isn’t available online but you can buy an E-edition

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EDP: Norfolk & Suffolk mental health trust launches ‘desperately needed’ probe into number of patient deaths

Tom Bristow of the EDP reports: An independent inquiry into the rise of unexpected deaths at the region’s mental health trust will be carried out after it emerged figures for Norfolk and Suffolk were the highest in the country. The announcement came on the same day as we revealed there were a total of 35

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Audio: BBC Radio Norfolk: Matthew Gudgin interviews campaigner, Norman Lamb and Michael Scott about the shocking increase in unexpected deaths at NSFT

Matthew Gudgin of the BBC interviews a spokesperson for our campaign, former mental health minister Norman Lamb and the Chief Executive of Norfolk and Suffolk NHS Foundation Trust (NSFT), Michael Scott. It is brilliant that both the BBC and the EDP are giving mental health the attention it deserves. Now NHS England, local health commissioners

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Private Eye: Mental Health: Fatal Admission… and how the unexpected deaths at NSFT keep on increasing

Norfolk and Suffolk NHS Foundation Trust (NSFT) plumbs the depths of infamy as the tragic and avoidable death of Christopher Higgins features in the current issue of Private Eye. The magazine cannot be read for free on the Internet but you can support investigative journalism by spending £1.80 on Issue 1409 at your local newsagent.

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EDP: In depth: Extracts from the report into mental staff and their views on changes

We’ve been called liars, trolls and mental health extremists. We say we simply told the truth and fought for decent mental health services. Read the story from inside NSFT and make up your own mind. How was this allowed to happen? Why haven’t the CCGs funded mental health properly? How were all the warnings ignored?

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Kept in the Dark: NHS England doesn’t even keep to its own deadlines

NHS England wrote to us a couple of weeks ago: I am sorry that the response to your internal review request is taking longer to complete than our standard and the understandable frustration this may be causing you. Further to your initial Internal Review request, the panel convened on 8 April 2015 and we hope

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Newsflash: File on 4: Minding the Gap: Mental healthcare on BBC Radio 4 at 8 p.m. on 19th May 2015

We’re working hard to bring the crisis in mental health services at Norfolk & Suffolk NHS Foundation Trust (NSFT) to national attention. The crisis isn’t over. The CCGs and NSFT promised there would be no out of area placements beyond April 2014. That promise broken, there is now a dangerous Waiting List of Shame to

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Kept in the Dark: NHS England believes gossip and secrecy more important than public safety and transparency

We originally wrote to NHS England in September 2014 – more than seven months ago. Firstly, we wanted to discover what the chief architect of the radical redesign and Operations Director (Norfolk) of Norfolk & Suffolk NHS Foundation Trust (NSFT) was doing after Michael Scott emailed staff announcing her promotion to work for Geraldine Strathdee,

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Community Care: Mental health trust funding down 8% from 2010 despite coalition’s drive for parity of esteem

Norman Lamb called our campaign ‘mental health extremists‘ for simply pointing out that Norman Lamb claims to be a mental health champion whilst cutting mental health funding and services. Now the £600 million’s worth of Norman Lamb’s duplicity is clear for all to see. What kind of ‘drive for parity of esteem’ results in the

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EDP: Health watchdog urges mental health trust to improve community services in Norfolk and Suffolk

Award-winning Health Correspondent Adam Gretton of the EDP reports: Officials from the Care Quality Commission (CQC), said the mental health trust for Norfolk and Suffolk had high numbers of “worse than expected” results from the survey, which was conducted by the health watchdog earlier this year. More than 250 patients using community services at NSFT

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Community Care: How mental health teams that are key to crisis prevention have been cut back

Andy McNicoll is an excellent investigative journalist. McNicoll’s latest article at Community Care demonstrates Norman Lamb’s duplicity and hollow words, outlining the cuts to crisis prevention as funding has been slashed for Assertive Outreach (AO), Early Intervention (EI) and Crisis teams. Norman Lamb’s claim to be a champion of the mentally ill is a very sick

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BBC: Norfolk and Suffolk mental health trust funding concerns

Nic Rigby of the BBC reports: A mental health trust covering an area where care minister Norman Lamb is MP has warned it is struggling to provide a “safe and effective” service. Gary Page, chair of Norfolk and Suffolk NHS Foundation Trust, said “fundamental” changes were needed. Mr Page told the BBC: “We welcome the

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mummabearuk: A CAMHS carer responds to Norman Lamb’s ‘taskforce’

Anne, a CAMHS carer and campaign supporter, writes: “So now the press embargo has been lifted I can write about Norman Lamb’s Task Force which has been announced in today’s media. So he’s finally decided that children and young people’s mental health services need improving – has he really only just thought of this! If

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Independent: Children’s mental healthcare in crisis, Care Minister Norman Lamb admits

“…charities and local councils warned of a “national crisis” in young people’s mental health. Nearly half of all local authorities have slashed funding for services after seeing their budgets cut by the Coalition Government’s austerity drive – with funding for children’s mental health reduced by as much as 94 per cent in some areas.” Whose

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EDP: Mental health trust under fire again after second man falls to his death at the Castle Mall

One of our key recommendations for ending the crisis in mental health services at Norfolk & Suffolk NHS Foundation Trust (NSFT) is the restoration of decent mental health services for the most vulnerable. The specialist assertive outreach teams which national guidance and evidence recommends have not just been cut but rather completely closed, leaving those

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Wonderful news: NSFT Operations Director Kathy Chapman PROMOTED!

It was perhaps inevitable, after working as the architect of the radical redesign at Norfolk & Suffolk NHS Foundation Trust (NSFT) which has truly transformed mental health services in Norfolk and Suffolk, that Kathy Chapman would attract attention on a national level. Chapman’s innovative approach to designing mental health services brought local and national news

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Audio: Campaigner Emma Corlett of Unison interviewed on BBC Radio Norfolk about massive cuts envisaged by NSFT’s 5 Year Strategic Plan

We have already written about the massive cuts envisaged by the 5 Year Plan submitted by Norfolk & Suffolk NHS Foundation Trust (NSFT) to its regulator, Monitor. At the NSFT Board meeting last week, one of the non-executive directors of NSFT acknowledged that the real-terms depth of the planned cuts is 7.5 per cent per

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