Meltdown: Working as a community nurse at NSFT

“I work as a Community Mental Health Nurse for Norfolk & Suffolk NHS Foundation Trust (NSFT) and each week at work becomes more unbearable for so many reasons. Caseloads are unmanageably high with constant pressure from managers to take more cases that are being referred in on a daily basis. There is pressure to take […]

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10-bed Assessment Unit fiasco: Can it get worse?

Several supporters have been in touch. They tell us that while Nic Rigby’s report of the rejection of the opening of the 10-bed Assessment Unit is accurate, it is quite conservative in the conclusions it draws. We have also been sent by several sources the relevant sections of the Investment Committee (IC) report submitted by

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Lobby South Norfolk CCG: The Chart which shames Norman Lamb and the Seven CCGs (and the NSFT Board too)

The chart below details the changes in the funding provided to Norfolk & Suffolk NHS Foundation Trust (NSFT) and the local acute NHS Trusts by the seven Clinical Commissioning Groups (CCGs) in Norfolk and Suffolk. While Norman Lamb, North Norfolk MP and the Secretary of State at the Department of Health directly responsible for mental

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Exclusive: The intimidating letter which caused uproar in the week before the CQC inspection and the ‘apology’ from NSFT

The modern matron sent the letter below, and email versions, to large numbers of staff at Norfolk & Suffolk NHS Foundation Trust (NSFT) in the days immediately preceding the recent full CQC inspection, which began on 20th October 2014. Staff at NSFT, quite rightly, saw these letters as a blatant attempt both to intimidate by

Exclusive: The intimidating letter which caused uproar in the week before the CQC inspection and the ‘apology’ from NSFT Read More »

Financial Crisis: NSFT Financial Performance for the period ending September 2014

This gallery contains the financial performance Powerpoint presentation made to the Norfolk & Suffolk NHS Foundation Trust (NSFT) Board of Directors meeting on 23 October 2014: We analysed NSFT’s business plans and privately told NSFT many weeks ago that we believed that Monitor would be in by Christmas. Sadly, it looks as though we were

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Ipswich Star: Students from University Campus Suffolk celebrate their successes at their graduation ceremonies

“Maggie Wheeler was also awarded an honorary degree for her work in mental health. She was chairman of what became Norfolk and Suffolk NHS Foundation Trust for a decade.” Many campaign supporters have contacted us to express their utter bewilderment at the decision of University Campus Suffolk to award Maggie Wheeler an honorary degree for

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CQC 2014 Community Mental Health Survey: Norfolk & Suffolk NHS Foundation Trust (NSFT) is worst

Table two highlights trusts that scored ‘worse than expected’ for five or more questions across the questionnaire as a whole. Two trusts (Norfolk and Suffolk NHS Foundation Trust and Lincolnshire Partnership NHS Foundation Trust) were ‘worse than expected’ on 9 or more questions. In both cases the questions identified represent a spread across the various

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Stress and bullying at Norfolk & Suffolk NHS Foundation Trust: The statistics and quotes

From most recent NHS Staff Survey Results (2013) Exclamation marks indicates performance in the worst twenty per cent of all NHS mental health trusts. From NSFT Friends and Family Test Q1 2014 “How likely are you to recommend NSFT to friends and family as a place to work?” Answer = -52 “we do our best

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‘the leadership of the Trust needs to improve’ at Norfolk & Suffolk NHS Foundation Trust (NSFT): Message from Chair and Chief Executive regarding Board evaluation

Dear Colleague The Board commissioned an independent firm of consultants, Foresight Partners, to conduct a review of how “Well-led” the organisation is. Foresight were selected following a procurement process and are nationally renowned for writing “The Healthy NHS Board” which is the accepted guide to best practice in the NHS. The review was commissioned because,

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Audio: NSFT Deputy Director of Nursing tries to resolve ‘dire’ Waveney strike staffing crisis by ringing wrong person

Listen as the Deputy Director of Nursing at Norfolk & Suffolk NHS Foundation Trust (NSFT), Michelle Allott, mistakenly rings a campaign supporter who left NSFT more than a year ago as she attempts to resolve a ‘dire’ crisis as ward and CRHT staff at Carlton Court wholeheartedly support the NHS strike:  

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Audio: We could all be ‘John’. Health worker tells BBC Radio Norfolk about the impact of the Trust Service Strategy (TSS) on his own health

We could all be ‘John’.  Listen to health professional ‘John’ telling BBC journalist Louise Priest about the impact of the Trust Service Strategy (TSS) on his own mental and physical health.  

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Video: Channel 4 News – Mental health: too many patients, not enough beds

Try the video contained in this link if the embedded video below doesn’t play on your phone or tablet. If that doesn’t work you’ll need to try on a computer or different device. Sorry, we don’t make the Channel 4 video player.

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Newsflash: Campaign on Channel 4 News tonight at seven – Mental health: too many patients, not enough beds

Beds full There have been times in the past couple of years when they have sent 30 or 40 people sometimes hundreds of miles away because their beds have been full. A new management team has recently been brought in and they have managed to reduce this to seven or eight. But when I asked

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In NSFT’s words: Bed pressure

“Use of ‘red leave’ bed’s to manage patients locally, meaning using beds deemed to be held for patients considered to be potentially at risk by inpatient teams. Increased demands on staffing to manage high turnover of service users as well as protracted time periods required to manage applications for OOA placements as well as transport issues. OOA placement usage, this provides financial pressures and risk as well as quality risk. Extended

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In NSFT’s words: Unallocated cases

“Inability to provide an individual practitioner to every Service User in Central Adult Community There are a growing number of unallocated clinical cases in the Central Locality who require Care Coordination or Lead Care Professional alignment which could result in a lack of timely intervention if required. last recorded unallocated numbers awaiting caseload allocation is 381.” The current dangerous situation in mental health community teams is going to become much, much worse

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Financial scandal: NSFT recruiting to replace doctor paid thousands to leave

We’ve written before about the financial scandal of the £7.3 million redundancy programme at Norfolk & Suffolk NHS Foundation Trust (NSFT), which paid experienced and highly qualified staff to leave, wasted millions of pounds of taxpayers’ money, placed services at risk, damaged continuity and quality of care and created a recruitment crisis. NSFT claimed at

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BBC Radio Norfolk: Campaigners Emma Corlett and Terry Skyrme outline the crisis at NSFT and likely impact of Carlton Court closure. Duplicitous Norman Lamb pretends to be in opposition again

Listen below to Norman Lamb yet again pretend that he is in opposition rather than the Minister of State at the Department of Health directly responsible for mental health. Norfolk & Suffolk NHS Foundation Trust (NSFT), Norman Lamb’s own local mental health trust, is in constant crisis and heading towards financial collapse. Yet, unbelievably, Norman Lamb

BBC Radio Norfolk: Campaigners Emma Corlett and Terry Skyrme outline the crisis at NSFT and likely impact of Carlton Court closure. Duplicitous Norman Lamb pretends to be in opposition again Read More »

Audio: BBC Radio Norfolk told by carer: “The trust [NSFT] in general treat their staff like rubbish… they really do… it’s no wonder days are lost because they’re stressed”

A Norfolk & Suffolk NHS Foundation Trust (NSFT) carer, Catherine, rang BBC Radio Norfolk this morning and told journalist Louise Priest what she thinks about the way NSFT staff are treated. You can listen to the audio below. “Very good, very well qualified, very conscientious and hardworking people… well and truly overworked.” “Recently, we had

Audio: BBC Radio Norfolk told by carer: “The trust [NSFT] in general treat their staff like rubbish… they really do… it’s no wonder days are lost because they’re stressed” Read More »

EDP: Carlton Colville woman blasts mental health chiefs over cuts

A woman whose husband suffers from dementia has criticised proposed cuts to mental health services in Waveney and Great Yarmouth, saying lives are being destroyed by measures designed to save money. Mrs Sale, of Rushmere Road, Carlton Colville, said her husband was sent to the Coach House specialist dementia care home in Hemsby, where she

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