Knowing me, knowing you, Aha: NSFT’s Annual Report and Accounts 2019-20

Norfolk and Suffolk NHS Foundation Trust (NSFT) spent a staggering £6.9m transporting patients to Out of Area beds in 2019-20 because it doesn’t have enough of its own. That’s more than half a million pounds every month (page 16). NSFT had interest-bearing debts of £12.8 with Foundation Trust Financing Facility (FTFF) on 31st March 2020 […]

Knowing me, knowing you, Aha: NSFT’s Annual Report and Accounts 2019-20 Read More »

EDP: ‘Unforgivable’ – Mental health trust allowed court hospital order to expire

Jessica Frank-Keyes, Local Democracy reporter of the Eastern Daily Press, writes: Paperwork errors at Norfolk’s mental health trust have risen by more than a third in the past year, it has emerged. The Norfolk and Suffolk NHS Foundation Trust (NSFT) has seen mistakes in sectioning – involuntary hospitalisation – paperwork increase by 36pc in the

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Beds Crisis: How NSFT managers have designed bureaucratic obstacles to prevent or delay mental health admissions

It has long been clear that Norfolk & Suffolk NHS Foundation Trust (NSFT) tries to manipulate its inappropriate out of area placement (OAP) bed statistics when the Care Quality Commission (CQC) comes to inspect. As the graph below shows, out of area bed usage was again artificially reduced in the run-up to the latest full

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CAMHS Crisis: What has been happening to waiting lists for children and young people at NSFT?

Norfolk and Suffolk NHS Foundation Trust (NSFT) sent dishonest letters to hundreds of children and young people on waiting lists. NSFT claims that the dishonest discharge letters were a ‘mistake’ but refused to answer the BBC’s reasonable questions about what happened and what it is doing about put things right. We don’t even know what

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CAMHS Crisis: The shameful discharge letters sent to more than 300 young people abusing the Covid-19 epidemic

These shameful letters sent by Norfolk and Suffolk NHS Foundation Trust (NSFT) abused the Covid-19 epidemic as an excuse to discharge 300+ children and young people from waiting lists at the Youth Service of Children, Families and Young People’s mental health services (CFYP) to cover-up an appalling Care Quality Commission (CQC) inspection report, lack of

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CAMHS Crisis: In full: Appalling CQC report into NSFT’s CFYP Youth Services at 80 St Stephen’s

We’ve never read a Care Quality Commission(CQC) inspection report as bad as this. CQC finds that the management of Norfolk & Suffolk NHS Foundation Trust’s (NSFT) mental health services for Children, Families and Young People (CFYP) couldn’t run a bath. Toxic trust NSFT’s response was to shamefully abuse the Covid-19 epidemic as an excuse to

CAMHS Crisis: In full: Appalling CQC report into NSFT’s CFYP Youth Services at 80 St Stephen’s Read More »

CAMHS Crisis: Service Director of NSFT’s Children, Families and Young People’s mental health services, Rob Mack, needs ‘signposting’ – out of the door

Last week, the Care Quality Commission (CQC) published a devastating report into the Youth service based at 80 St Stephen’s in Norwich, which is supposed to support young people in Norwich, North Norfolk and South Norfolk. It is the worst report we have ever read, even by the appallingly low standards of Norfolk & Suffolk

CAMHS Crisis: Service Director of NSFT’s Children, Families and Young People’s mental health services, Rob Mack, needs ‘signposting’ – out of the door Read More »

EADT: Man killed in A14 collision had just left mental health ward at NSFT

Emily Townsend of the East Anglian Daily Times reports: A 54-year-old man died after being hit by a lorry having only just left the West Suffolk Hospital site in Bury St Edmunds, an inquest heard. This is far from the first or only case of death or serious injury of an inpatient at Norfolk and

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NHS Staff Survey 2019 exposes the lie that NSFT is ‘clinically-led’

The NHS Staff Survey 2019 was released this month. The Board of Norfolk and Suffolk NHS Foundation Trust (NSFT) has claimed repeatedly that the mental health trust is ‘clinically-led’. The NHS Staff Survey 2019 results prove once and for all that the claim that NSFT is ‘clinically-led’ is a LIE. A clinically-led organisation would make

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EDP: Young people face five month waiting lists for mental health support

Jessica Frank-Keyes of the Eastern Daily Press reports: Children and young people with mental health issues are waiting up to five months for treatment in parts of Norfolk and Suffolk. Adolescents with mental health conditions in Great Yarmouth and Waveney are facing waiting lists for mental health support ranging from a week to access urgent

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EDP: ‘It destroys lives’ – Teen’s dismay at 18-month mental health delay

Tom Bristow of the Eastern Daily Press reports: It is a year since inspectors slammed the region’s mental health service for making patients wait too long for help. This week they are back. Has anything changed? Plus ça change, plus c’est la même chose. Chloe Saunders needs help. The 17-year old has been trying to

EDP: ‘It destroys lives’ – Teen’s dismay at 18-month mental health delay Read More »

Campaign Translation: New Deputy COO joins our Trust

New Deputy COO joins our Trust **** Old TSSer rejoins our trust F***! Our new Deputy Chief Operating Officer has spoken of her excitement at returning to the Trust and playing a key role in supporting staff to ensure our new Care Groups are a success. Our new Deputy Chief Operating Officer has spoken of

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EADT: Mental health trust ‘sorry’ after Ipswich unit was forced to close beds

Emily Townsend of the East Anglian Daily Times reports: Campaigners are warning that mental health services in Suffolk and Norfolk are in “meltdown” after a unit caring for people with learning disabilities was temporarily unable to admit new patients. Six inpatient beds at Walker Close, Ipswich’s Adult Learning Disability Service, had to close to new

EADT: Mental health trust ‘sorry’ after Ipswich unit was forced to close beds Read More »

EDP: Children and young people with mental ill health ‘slipped through the net’ as staff were forced to make own waiting lists

Geraldine Scott of the Eastern Daily Press reports: Staff working in children and young people’s mental health were forced to make their own waiting lists as official data was so inaccurate and cases “slipped through the net”. Those were the findings of a report into services provided by the region’s mental health trust when inspectors

EDP: Children and young people with mental ill health ‘slipped through the net’ as staff were forced to make own waiting lists Read More »

BBC News: Mental health trust’s out-of-area placements hit record levels

The BBC reports: A troubled mental health trust is sending record numbers of people far from home for treatment, figures show. Some Norfolk and Suffolk NHS Foundation Trust patients are being cared for hundreds of miles away because local beds are unavailable. The number of bed days for out-of-area placements in April 2019 was 1,911,

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Reaction to the management ‘radical restructure’ and return of Amy Eagle as Deputy Chief Operating Officer of NSFT

Here is just some of the feedback we have received: Closing services, discharging SUs, cutting care, death rate rises. Recognise it? Radical redesign in case you’ve forgotten. Carers and SUs can’t ever forget or forgive That appointment is shocking, they don’t seem to be taking seriously the risk to life of these decisions, we are

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Video: Amy Eagle’s contribution to NSFT’s corporate video for the first CQC inspection vs BBC coverage of Alexander Report

Compare what the new deputy Chief Operating Officer (COO) at Norfolk and Suffolk NHS Foundation Trust (NSFT), Amy Eagle, said in NSFT’s corporate videos for the first Care Quality Commission (CQC) inspection with what her staff said in the Alexander Report interviews at the same time. We forced publication of the secret report a year

Video: Amy Eagle’s contribution to NSFT’s corporate video for the first CQC inspection vs BBC coverage of Alexander Report Read More »

Audio: BBC Radio Norfolk: Campaign spokesperson interviewed by Nick Conrad about Beds Crisis and Mental Health Meltdown at NSFT

For those who missed this interview on BBC Radio Norfolk, you can now listen by clicking on the audio bar below:

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Research: NSFT featured anonymously in prestigious Journal of Management Studies

The salary of more than £150,000 per year paid by Norfolk and Suffolk NHS Foundation Trust (NSFT) to its Director of Research without a PhD appears to have finally paid off. NSFT’s management has been featured anonymously in a leading business journal, Journal of Management Studies. You can read the fascinating article by Mats Alvesson

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Press release: Campaign investigation into the deeply-flawed Mental Health Strategy written by BCG for Norfolk and Waveney STP: Part I

We have already expressed our concerns about the Norfolk and Waveney STP’s Mental Health Strategy. Now, our worst fears have been confirmed. Whilst the Mental Health Strategy contains some fine words, it has little concrete information about the future of mental health services. Worryingly, the Mental Health Strategy was not co-produced with service users and

Press release: Campaign investigation into the deeply-flawed Mental Health Strategy written by BCG for Norfolk and Waveney STP: Part I Read More »

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