Meltdown: Working as a community nurse at NSFT

“I work as a Community Mental Health Nurse for Norfolk & Suffolk NHS Foundation Trust (NSFT) and each week at work becomes more unbearable for so many reasons. Caseloads are unmanageably high with constant pressure from managers to take more cases that are being referred in on a daily basis. There is pressure to take […]

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Exclusive: The intimidating letter which caused uproar in the week before the CQC inspection and the ‘apology’ from NSFT

The modern matron sent the letter below, and email versions, to large numbers of staff at Norfolk & Suffolk NHS Foundation Trust (NSFT) in the days immediately preceding the recent full CQC inspection, which began on 20th October 2014. Staff at NSFT, quite rightly, saw these letters as a blatant attempt both to intimidate by

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Financial Crisis: NSFT Financial Performance for the period ending September 2014

This gallery contains the financial performance Powerpoint presentation made to the Norfolk & Suffolk NHS Foundation Trust (NSFT) Board of Directors meeting on 23 October 2014: We analysed NSFT’s business plans and privately told NSFT many weeks ago that we believed that Monitor would be in by Christmas. Sadly, it looks as though we were

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CQC 2014 Community Mental Health Survey: Norfolk & Suffolk NHS Foundation Trust (NSFT) is worst

Table two highlights trusts that scored ‘worse than expected’ for five or more questions across the questionnaire as a whole. Two trusts (Norfolk and Suffolk NHS Foundation Trust and Lincolnshire Partnership NHS Foundation Trust) were ‘worse than expected’ on 9 or more questions. In both cases the questions identified represent a spread across the various

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Stress and bullying at Norfolk & Suffolk NHS Foundation Trust: The statistics and quotes

From most recent NHS Staff Survey Results (2013) Exclamation marks indicates performance in the worst twenty per cent of all NHS mental health trusts. From NSFT Friends and Family Test Q1 2014 “How likely are you to recommend NSFT to friends and family as a place to work?” Answer = -52 “we do our best

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“It is not your job to lie on behalf of employers”: Unison writes to reassure NSFT staff members ahead of CQC Inspection

NHS staff at Norfolk & Suffolk NHS Foundation Trust (NSFT) shouldn’t need reassurance before the regulator, the Care Quality Commission (CQC), visits, should they? There are rumours of ill-advised messages, communications and even the threat of disciplinary proceedings by some NSFT managers in the run-up to the CQC inspection. Bullying and harassment of staff at

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NSFT spent thousands of pounds on legal advice in a futile attempt to silence our campaign

We’ve just received an FOI response from Norfolk & Suffolk NHS Foundation Trust (NSFT). While claiming in public how much it wanted to work with our campaign, NSFT spent a staggering £2,810.87 of NHS funds with its corporate solicitors, Bevan Brittan, to explore legal action against its own service users, carers, staff and public in

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BBC News: Mental health ‘starved of resources’, says former coroner

Well said, William Armstrong, Chairman of Healthwatch, former Norfolk Coroner and current Sheriff of Norwich: Mental health services are being “starved of resources”, the chairman of a health watchdog in Norfolk has said. Ex-coroner William Armstrong, of Healthwatch Norfolk, said cuts meant “more misery” for patients and their families. He said he had seen a

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Audio: NSFT Deputy Director of Nursing tries to resolve ‘dire’ Waveney strike staffing crisis by ringing wrong person

Listen as the Deputy Director of Nursing at Norfolk & Suffolk NHS Foundation Trust (NSFT), Michelle Allott, mistakenly rings a campaign supporter who left NSFT more than a year ago as she attempts to resolve a ‘dire’ crisis as ward and CRHT staff at Carlton Court wholeheartedly support the NHS strike:  

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Audio: We could all be ‘John’. Health worker tells BBC Radio Norfolk about the impact of the Trust Service Strategy (TSS) on his own health

We could all be ‘John’.  Listen to health professional ‘John’ telling BBC journalist Louise Priest about the impact of the Trust Service Strategy (TSS) on his own mental and physical health.  

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In the cells: Breach of human rights so common that Norfolk and Suffolk Constabularies have a standard complaint letter

It is happening again this weekend. No beds. No accountability. No responsibility. Norman Lamb claims to be a champion of the mentally ill with his self-promotional but resourceless gimmicks such as sponsored bike rides, the Cashless Concordat and ‘parity of esteem‘. The truth is that mental health services have been cut in real terms while

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Exclusive: Norfolk & Suffolk NHS Foundation Trust (NSFT) plans to cut more than 438 posts in only two years

We have been passed a copy of the Operational Plan 2014-16 of Norfolk & Suffolk NHS Foundation Trust (NSFT) and its contents are shocking. In the 2013-14 financial year, mental health services in Norfolk and Suffolk were already in deep crisis and this campaign was founded as a result. Yet the Operational Plan submitted to

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EDP: Health watchdog urges mental health trust to improve community services in Norfolk and Suffolk

Award-winning Health Correspondent Adam Gretton of the EDP reports: Officials from the Care Quality Commission (CQC), said the mental health trust for Norfolk and Suffolk had high numbers of “worse than expected” results from the survey, which was conducted by the health watchdog earlier this year. More than 250 patients using community services at NSFT

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NSFT AGM 2014: Remuneration Report & (un)Fair Pay Disclosure in the NSFT Annual Report & Accounts 2013-14

Ever wondered why NSFT does so badly in the NHS Staff Survey? In 2011-12, the Fair Pay Ratio was 6.3, meaning the highest-paid director was earning 6.3 times the median salary. By 2013-14, the Fair Pay Ratio had risen to 8.0 which is 27% worse than three years before, while services and budgets have been

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Friday 19th September 2014: Norfolk & Suffolk NHS Foundation Trust (NSFT) Annual General Meeting (AGM)

The Norfolk & Suffolk NHS Foundation Trust (NSFT) Annual General Meeting (AGM) is being held at Trinity Park, Felixstowe Road, Ipswich IP3 8UH between 1730 and 1830 with refreshments from 1700. The Campaign is not making a major effort to be present because questions are limited to ten minutes and the whole meeting lasts only one hour. However, it

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BBC News: Norfolk and Suffolk mental health unit waits of 22 hours ‘not acceptable’

Nic Rigby of the BBC reports: Patients having to wait up to 22 hours in mental health assessment suites in Norfolk and Suffolk is “unacceptable”, leading experts have said. A BBC Freedom of Information request found that between January and July, seven patients had to wait more than 15 hours and three more than 20.

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In NSFT’s words: Bed pressure

“Use of ‘red leave’ bed’s to manage patients locally, meaning using beds deemed to be held for patients considered to be potentially at risk by inpatient teams. Increased demands on staffing to manage high turnover of service users as well as protracted time periods required to manage applications for OOA placements as well as transport issues. OOA placement usage, this provides financial pressures and risk as well as quality risk. Extended

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BBC: Norfolk and Suffolk mental health trust funding concerns

Nic Rigby of the BBC reports: A mental health trust covering an area where care minister Norman Lamb is MP has warned it is struggling to provide a “safe and effective” service. Gary Page, chair of Norfolk and Suffolk NHS Foundation Trust, said “fundamental” changes were needed. Mr Page told the BBC: “We welcome the

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Audio: BBC Radio Norfolk told by carer: “The trust [NSFT] in general treat their staff like rubbish… they really do… it’s no wonder days are lost because they’re stressed”

A Norfolk & Suffolk NHS Foundation Trust (NSFT) carer, Catherine, rang BBC Radio Norfolk this morning and told journalist Louise Priest what she thinks about the way NSFT staff are treated. You can listen to the audio below. “Very good, very well qualified, very conscientious and hardworking people… well and truly overworked.” “Recently, we had

Audio: BBC Radio Norfolk told by carer: “The trust [NSFT] in general treat their staff like rubbish… they really do… it’s no wonder days are lost because they’re stressed” Read More »

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