Wednesday 20 May 2015 17:24 We are in hourly contact with HSCIC and other third parties to resolve the current access issues. The issues are very complicated as there are multiple variables which when amended could impact other areas, unfortunately there isn’t an easy fix. In the last hour we have agreed an approach which […]
Wednesday 20 May 2015 08:22 We are still awaiting a final resolution to the access issue for Lorenzo. HSCIC are continuing to work on the issue as a priority. So far over 1,000 unique users have managed to log-in and use Lorenzo. We have a fix for users who are only able access one tab
Couldn’t Run a Bath: Lorenzo Part VI ‘Please try to log-in’ Read More »
Tuesday 19 May 2015 17:03 As we are still trying to resolve the Smartcard access issue, I felt it would be useful to give you some more detail to help explain the situation we are dealing with. As you know, in order to access Lorenzo you need a Smartcard which all have specific ‘positions’ assigned
Couldn’t Run a Bath: Lorenzo Part V ‘Access issue explained’ Read More »
Tuesday 19 May 2015 08:42 We are still awaiting a final solution to the access issue for Lorenzo. HSCIC have a completed a first fix which will unlock the initial problem for around 1,500 staff, however, there may be a second piece of work that the programme team will need to complete before staff can
Couldn’t Run a Bath: Lorenzo Part IV ‘Please try to log-in’ Read More »
Monday 18 May 2015 16:02 We are still awaiting a resolution to the access issue for Lorenzo, however, HSCIC are making progress; they have analysed the data and are now working on a fix. We will get in touch with staff to test the fix once it’s been confirmed. Please continue to use MH CareNotes
Couldn’t Run a Bath: Lorenzo Part III ‘Resolving Access Issues’ Read More »
Monday 18 May 2015 14:24 As you may be aware, some staff have not been able to access Lorenzo this morning following ‘go-live’; this is a direct result of a failure in the HSCIC system for allocating access rights – the National Care Identity Service. The programme became aware of the issue over the weekend
Couldn’t Run a Bath: Lorenzo Part II ‘Resolving Access Issues’ Read More »
Monday 18 May 2015 09:28 There have been a number of reported instances where users attempting to access Lorenzo receive a ‘generic error contact your administrator’ message. Lorenzo and ICT Support teams are working to resolve this problem, however, we need all instances to be reported via the ICT Service Desk web logging system…
Couldn’t Run a Bath: Lorenzo Part I ‘Lorenzo Access Issues’ Read More »
We’re working hard to bring the crisis in mental health services at Norfolk & Suffolk NHS Foundation Trust (NSFT) to national attention. The crisis isn’t over. The CCGs and NSFT promised there would be no out of area placements beyond April 2014. That promise broken, there is now a dangerous Waiting List of Shame to
Board of Directors – Public Session Held on Thursday 26th March 2015 at 9.30 am in the Main Hall, Hellesdon Hospital Chair’s welcome and notifications Gary Page welcomed the Board of Directors, governors, staff and public. The Chair informed those present that questions from the public gallery would be taken at the end of the agenda
Kept in the Dark: NSFT gags service users, carers, governors, staff and public Read More »
Hat tip to The Independent.
Kept in the Dark: Whitewash? The Alexander Report Read More »
Our decision to publish the chain of emails between our campaign and Norfolk & Suffolk NHS Foundation Trust (NSFT) finally forced a response from Michael Scott, the £175,000 per year Chief Executive of NSFT, on 30th April 2015. We submitted our original FOI request in December 2014. NSFT is supposed to respond in 20 days.
Many thanks to Campaign supporting artist, Saul Timothy, for his fantastic original artwork.
Campaign Cartoon: Vote tomorrow! Read More »
Haroon Siddique of the Guardian reports: Large numbers of people with mental health issues are ending up in A&E wards because of “system failure”, according to leaked minutes of a government-attended steering group. The meeting heard that people with mental illness are presenting themselves at emergency wards because of inadequate provision for them in the
Guardian: ‘System failure’ of NHS mental health services puts pressure on A&E wards Read More »
Tom Bristow of the EDP reports: Monitor, which placed the Norfolk and Suffolk Foundation Trust (NSFT) in special measures in February, has arranged for staff from Nottinghamshire Healthcare NHS Foundation Trust to improve services and staffing levels in Norfolk and Suffolk. Monitor said in a statement: “Access to this advice and expertise will enable Norfolk
EDP: Troubled mental health service to get help from Nottingham Read More »
On 16th April, the Health Overview & Scrutiny Committee of Norfolk County Council held a meeting to review the disastrous ‘radical redesign‘ at Norfolk & Suffolk NHS Foundation Trust (NSFT). The Chief Executive of NSFT, Michael Scott, was accompanied by the Operations Director (Norfolk), Debbie White, and the Locality Operations Manager in West Norfolk, Marcus Hayward.
What is it like trying to obtain information from Norfolk & Suffolk NHS Foundation Trust (NSFT)? Public bodies have a statutory duty to respond within twenty working days which means we should have received a response to the request below in the middle of January. We have yet to receive a response from NSFT after more
Many thanks to Campaign supporting artist, Saul Timothy, for the fantastic original artwork.
Campaign Cartoon: NSFT’s Robbing Hood and his Very Well Off Men Read More »
Lauren Cope of the EDP reports: A mental health service under severe financial strain raised the salary of its chief executive by £35,000 – as its frontline NHS staff dealt with tough pay cuts. It has faced stringent budget cuts, with the average pay steadily falling from £26,557 in 2010/11 to £21,761 in 2013/14 –
The average salary of staff at Norfolk and Suffolk NHS Foundation Trust (NSFT) fell by £4,796 (18%) in just three years from £26,557 to £21,761 between 2011 and 2014. Mental health services were trashed as part of the failed ‘radical redesign’ which resulted in NSFT being rated inadequate by the Care Quality Commission (CQC) and Monitor
Many thanks to Campaign supporting artist, Saul Timothy, for the fantastic original artwork.
Campaign Cartoon: The Ascent of the NHS Manager Read More »
