In NSFT’s words: BBC Six O’Clock News tonight on ‘redundancies, improvement programme, staff shortages, our financial position, and the disbanding of the Assertive Outreach Team’

Bed Crisis, CAMHS Crisis, Community Crisis, CQC Inspection, Crisis Team Crisis, Dangerous, Financial crisis, NSFT Cuts, Press, Questions for the Board, Recruitment Crisis, Special Measures / By

From: NSFT Communications Subject: BBC broadcast on Trust being placed into special measures Dear colleagues, The BBC One 6 O’Clock News is scheduled to be broadcasting a story this evening (Tuesday, 2 June) about our Trust being placed into ‘special measures’ by the regulator, Monitor, following the inspection of our services by the Care Quality Commission […]

In NSFT’s words: BBC Six O’Clock News tonight on ‘redundancies, improvement programme, staff shortages, our financial position, and the disbanding of the Assertive Outreach Team’ Read More »

BBC News: Norfolk and Suffolk NHS Foundation Trust: Children in adult wards ‘unacceptable’

Bed Crisis, CAMHS Crisis, Community Crisis, Dangerous, Press / By

Norfolk & Suffolk NHS Foundation Trust (NSFT) Chair, Gary Page, blames NHS England. NSFT Director of Nursing, Jane Sayer, blames ‘trends’. NSFT Chief Executive, Michael Scott, blames NHS England. The NSFT Board again tries to portray itself yet again as victim not villain but forgets to mention that the NSFT Board was happy to take

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BBC News: Norfolk and Suffolk mental health funding plan prompts dispute

Bed Crisis, CAMHS Crisis, CQC Inspection, Dangerous, Financial crisis, NSFT Cuts, Press, Questions for the Board, Special Measures / By

Nic Rigby of the BBC reports: Cash for future mental health provision in Norfolk and Suffolk has “fallen short” of what is needed, prompting a dispute with an NHS trust and a funder. Norfolk and Suffolk Foundation Trust said funding offered by central Norfolk clinical commissioning groups (CCG) does not meet the “volume of demand”.

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Lobby against Gagging: NSFT Board of Directors Meeting: Thursday 28th May 2015, 0830, The King’s Centre, 63-75 King Street, Norwich NR1 1PH

Campaigning, Kept in the dark, Questions for the Board / By

It is vital that we keep up the pressure on the NSFT Board to secure proper funding and deliver real improvements for mental healthcare, especially now that NSFT refuses to meet us and is trying to whitewash the impact of the radical redesign. Board meetings are the only opportunity available to ask questions and hold

Lobby against Gagging: NSFT Board of Directors Meeting: Thursday 28th May 2015, 0830, The King’s Centre, 63-75 King Street, Norwich NR1 1PH Read More »

Couldn’t Run a Bath: Lorenzo Part VII ‘Current status: Awaiting a final resolution to the access issue’

IT, Lorenzo, Questions for the Board / By

Wednesday 20 May 2015 17:24 We are in hourly contact with HSCIC and other third parties to resolve the current access issues. The issues are very complicated as there are multiple variables which when amended could impact other areas, unfortunately there isn’t an easy fix. In the last hour we have agreed an approach which

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Couldn’t Run a Bath: Lorenzo Part IV ‘Please try to log-in’

In NSFT's words, IT, Lorenzo, Questions for the Board / By

Tuesday 19 May 2015 08:42 We are still awaiting a final solution to the access issue for Lorenzo. HSCIC have a completed a first fix which will unlock the initial problem for around 1,500 staff, however, there may be a second piece of work that the programme team will need to complete before staff can

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Couldn’t Run a Bath: Lorenzo Part III ‘Resolving Access Issues’

IT, Lorenzo, Questions for the Board / By

Monday 18 May 2015 16:02 We are still awaiting a resolution to the access issue for Lorenzo, however, HSCIC are making progress; they have analysed the data and are now working on a fix. We will get in touch with staff to test the fix once it’s been confirmed. Please continue to use MH CareNotes

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Couldn’t Run a Bath: Lorenzo Part II ‘Resolving Access Issues’

In NSFT's words, IT, Lorenzo, Questions for the Board / By

Monday 18 May 2015 14:24 As you may be aware, some staff have not been able to access Lorenzo this morning following ‘go-live’; this is a direct result of a failure in the HSCIC system for allocating access rights – the National Care Identity Service. The programme became aware of the issue over the weekend

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Couldn’t Run a Bath: Lorenzo Part I ‘Lorenzo Access Issues’

IT, Lorenzo, Questions for the Board / By

Monday 18 May 2015 09:28 There have been a number of reported instances where users attempting to access Lorenzo receive a ‘generic error contact your administrator’ message. Lorenzo and ICT Support teams are working to resolve this problem, however, we need all instances to be reported via the ICT Service Desk web logging system…

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Kept in the Dark: NHS England doesn’t even keep to its own deadlines

Bed Crisis, Community Crisis, CQC Inspection, Dangerous, Financial crisis, Kept in the dark, NSFT Cuts, Recruitment Crisis, Special Measures / By

NHS England wrote to us a couple of weeks ago: I am sorry that the response to your internal review request is taking longer to complete than our standard and the understandable frustration this may be causing you. Further to your initial Internal Review request, the panel convened on 8 April 2015 and we hope

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Newsflash: File on 4: Minding the Gap: Mental healthcare on BBC Radio 4 at 8 p.m. on 19th May 2015

Bed Crisis, CAMHS Crisis, Campaigning, Community Crisis, Crisis Team Crisis, Dangerous, Financial crisis, NSFT Cuts, Press, Questions for the Board / By

We’re working hard to bring the crisis in mental health services at Norfolk & Suffolk NHS Foundation Trust (NSFT) to national attention. The crisis isn’t over. The CCGs and NSFT promised there would be no out of area placements beyond April 2014. That promise broken, there is now a dangerous Waiting List of Shame to

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Kept in the Dark: NSFT gags service users, carers, governors, staff and public

Campaigning, Declaration of Interests, Kept in the dark, Questions for the Board / By

Board of Directors – Public Session Held on Thursday 26th March 2015 at 9.30 am in the Main Hall, Hellesdon Hospital Chair’s welcome and notifications Gary Page welcomed the Board of Directors, governors, staff and public. The Chair informed those present that questions from the public gallery would be taken at the end of the agenda

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Kept in the Dark: Norfolk & Suffolk NHS Foundation Trust (NSFT) tries to hide the devastating impact of the ‘radical redesign’

Bed Crisis, Campaigning, Community Crisis, Crisis Team Crisis, Dangerous, Financial crisis, Kept in the dark, NSFT Cuts, Questions for the Board, Recruitment Crisis / By

Our decision to publish the chain of emails between our campaign and Norfolk & Suffolk NHS Foundation Trust (NSFT) finally forced a response from Michael Scott, the £175,000 per year Chief Executive of NSFT, on 30th April 2015. We submitted our original FOI request in December 2014. NSFT is supposed to respond in 20 days.

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Campaign research shows mental health trusts nationwide face impossible 8% cut in budgets

Campaigning, Community Crisis, Crisis Team Crisis, Dangerous, Financial crisis, Press, Sister campaigns / By

Research by the Campaign to Save Mental Health Services in Norfolk & Suffolk, using a combination of the latest regulatory filings with Monitor and Freedom of Information (FOI) requests, shows that NHS mental health trusts face a real terms cut in their income of eight per cent in real terms over the next four years.

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Kept in the Dark: NHS England believes gossip and secrecy more important than public safety and transparency

Campaigning, CQC Inspection, Kept in the dark, NSFT Cuts, Questions for the Board, Special Measures / By

We originally wrote to NHS England in September 2014 – more than seven months ago. Firstly, we wanted to discover what the chief architect of the radical redesign and Operations Director (Norfolk) of Norfolk & Suffolk NHS Foundation Trust (NSFT) was doing after Michael Scott emailed staff announcing her promotion to work for Geraldine Strathdee,

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