3. WHAT IS YOUR UNDERSTANDING OF THE LEVELS OF STAFF ENGAGEMENT IN YOUR ORGANISATION(S) AND THE MAIN CHALLENGES YOU CURRENTLY FACE TO IMPROVING THIS? Our staff engagement data is currently poor; NSFT scored very poorly in the 2013 NHS Staff survey, being in the bottom 20% of participants on many measures. Our overall staff engagement […]
Kept in the Dark: NSFT’s Mutualisation Application Part III Read More »
More coverage of the Skype proposal from NSFT. Norfolk & Suffolk NHS Foundation Trust’s innovative proposals have now even made it into the computer industry trade press. Click on the image below to read the full article:
Computer Weekly: Health trust proposed offshoring mental care through Skype Read More »
2. WHAT DO YOU SEE AS THE MAIN BENEFITS OF THE MUTUAL MODEL IN ADDRESSING THE STRATEGIC CHALLENGES IDENTIFIED AT (1) ABOVE AND ON IMPROVING SERVICES TO PATIENTS? 1. Benefit: Employee engagement and morale. NAViGO (a mental health services mutual) reduced staff absence from 6.8% to <3% in the two years after mutualising, and has
Kept in the Dark: NSFT’s Mutualisation Application Part II Read More »
Care minister Norman Lamb denied yesterday that mutuals were a step to privatisation, after campaigners claimed the NSFT could leave the NHS. But a spokesman for the Campaign to Save Mental Health Services in Norfolk and Suffolk, which put in the Freedom of Information request, said: “Staff are up in arms about this. It is
EDP: A half-way house to privatisation? Read More »
Tom Bristow of the EDP reports: But in a move which has done nothing for staff morale the trust suggested employing workers in low wage countries to talk to mental health patients over Skype, in its application to secure government funding to research the project. The NSFT’s full application for government money to explore becoming
EDP: Move to improve staff morale causes an upset Read More »
Emma Corlett, spokeswoman for Unison at the trust, said: “Our view of the report is that it shows whoever did the application did not have a very clear understanding of the work frontline staff do or the way face-to-face therapy works. “We want a skilled and well-paid workforce here and we should not be looking
BBC News: Norfolk and Suffolk mental health Skype ‘outsourcing’ causes concern Read More »
Here are some of the ideas that the Board of Norfolk & Suffolk NHS Foundation Trust (NSFT) has told the Cabinet Office and the Department of Health it has planned to improve staff morale and engagement in its mutualisation proposals: “[NSFT] is now developing radical new plans to again reduce costs. These include a root-and-branch
Kept in the dark: Some of NSFT’s ideas to improve staff engagement Read More »
