Exclusive: The intimidating letter which caused uproar in the week before the CQC inspection and the ‘apology’ from NSFT
The modern matron sent the letter below, and email versions, to large numbers of staff at Norfolk & Suffolk NHS Foundation Trust (NSFT) in the days immediately preceding the recent full CQC inspection, which began on 20th October 2014. Staff at NSFT, quite rightly, saw these letters as a blatant attempt both to intimidate by […]