Exclusive: The intimidating letter which caused uproar in the week before the CQC inspection and the ‘apology’ from NSFT

The modern matron sent the letter below, and email versions, to large numbers of staff at Norfolk & Suffolk NHS Foundation Trust (NSFT) in the days immediately preceding the recent full CQC inspection, which began on 20th October 2014. Staff at NSFT, quite rightly, saw these letters as a blatant attempt both to intimidate by […]

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Financial Crisis: NSFT Financial Performance for the period ending September 2014

This gallery contains the financial performance Powerpoint presentation made to the Norfolk & Suffolk NHS Foundation Trust (NSFT) Board of Directors meeting on 23 October 2014: We analysed NSFT’s business plans and privately told NSFT many weeks ago that we believed that Monitor would be in by Christmas. Sadly, it looks as though we were

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Ipswich Star: Students from University Campus Suffolk celebrate their successes at their graduation ceremonies

“Maggie Wheeler was also awarded an honorary degree for her work in mental health. She was chairman of what became Norfolk and Suffolk NHS Foundation Trust for a decade.” Many campaign supporters have contacted us to express their utter bewilderment at the decision of University Campus Suffolk to award Maggie Wheeler an honorary degree for

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CQC 2014 Community Mental Health Survey: Norfolk & Suffolk NHS Foundation Trust (NSFT) is worst

Table two highlights trusts that scored ‘worse than expected’ for five or more questions across the questionnaire as a whole. Two trusts (Norfolk and Suffolk NHS Foundation Trust and Lincolnshire Partnership NHS Foundation Trust) were ‘worse than expected’ on 9 or more questions. In both cases the questions identified represent a spread across the various

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Stress and bullying at Norfolk & Suffolk NHS Foundation Trust: The statistics and quotes

From most recent NHS Staff Survey Results (2013) Exclamation marks indicates performance in the worst twenty per cent of all NHS mental health trusts. From NSFT Friends and Family Test Q1 2014 “How likely are you to recommend NSFT to friends and family as a place to work?” Answer = -52 “we do our best

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‘the leadership of the Trust needs to improve’ at Norfolk & Suffolk NHS Foundation Trust (NSFT): Message from Chair and Chief Executive regarding Board evaluation

Dear Colleague The Board commissioned an independent firm of consultants, Foresight Partners, to conduct a review of how “Well-led” the organisation is. Foresight were selected following a procurement process and are nationally renowned for writing “The Healthy NHS Board” which is the accepted guide to best practice in the NHS. The review was commissioned because,

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“It is not your job to lie on behalf of employers”: Unison writes to reassure NSFT staff members ahead of CQC Inspection

NHS staff at Norfolk & Suffolk NHS Foundation Trust (NSFT) shouldn’t need reassurance before the regulator, the Care Quality Commission (CQC), visits, should they? There are rumours of ill-advised messages, communications and even the threat of disciplinary proceedings by some NSFT managers in the run-up to the CQC inspection. Bullying and harassment of staff at

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The Guardian: Inmate suicide figures expose human toll of prison crisis

This important story details the human cost of the failure to provide proper care in the prison system for those with mental health issues and is a must-read in its own right. However, as a campaign, we have been hearing from Norfolk & Suffolk NHS Foundation Trust (NSFT) staff about ill people being locked in

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NSFT spent thousands of pounds on legal advice in a futile attempt to silence our campaign

We’ve just received an FOI response from Norfolk & Suffolk NHS Foundation Trust (NSFT). While claiming in public how much it wanted to work with our campaign, NSFT spent a staggering £2,810.87 of NHS funds with its corporate solicitors, Bevan Brittan, to explore legal action against its own service users, carers, staff and public in

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BBC News: Mental health ‘starved of resources’, says former coroner

Well said, William Armstrong, Chairman of Healthwatch, former Norfolk Coroner and current Sheriff of Norwich: Mental health services are being “starved of resources”, the chairman of a health watchdog in Norfolk has said. Ex-coroner William Armstrong, of Healthwatch Norfolk, said cuts meant “more misery” for patients and their families. He said he had seen a

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Audio: NSFT Deputy Director of Nursing tries to resolve ‘dire’ Waveney strike staffing crisis by ringing wrong person

Listen as the Deputy Director of Nursing at Norfolk & Suffolk NHS Foundation Trust (NSFT), Michelle Allott, mistakenly rings a campaign supporter who left NSFT more than a year ago as she attempts to resolve a ‘dire’ crisis as ward and CRHT staff at Carlton Court wholeheartedly support the NHS strike:  

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Campaign response to HealthEast decision to close beds at Carlton Court

Here is our response to Andy Evans, Chief Executive of Great Yarmouth & Waveney CCG (HealthEast), following the disastrous decision to close beds at Carlton Court: Mr Andy Evans Great Yarmouth & Waveney Clinical Commissioning Group Beccles House 1 Common Lane North Beccles, Suffolk NR34 9BN 1 October 2014 Dear Mr. Evans, Following your disastrous

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Audio: We could all be ‘John’. Health worker tells BBC Radio Norfolk about the impact of the Trust Service Strategy (TSS) on his own health

We could all be ‘John’.  Listen to health professional ‘John’ telling BBC journalist Louise Priest about the impact of the Trust Service Strategy (TSS) on his own mental and physical health.  

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In the cells: Breach of human rights so common that Norfolk and Suffolk Constabularies have a standard complaint letter

It is happening again this weekend. No beds. No accountability. No responsibility. Norman Lamb claims to be a champion of the mentally ill with his self-promotional but resourceless gimmicks such as sponsored bike rides, the Cashless Concordat and ‘parity of esteem‘. The truth is that mental health services have been cut in real terms while

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Exclusive: Norfolk & Suffolk NHS Foundation Trust (NSFT) plans to cut more than 438 posts in only two years

We have been passed a copy of the Operational Plan 2014-16 of Norfolk & Suffolk NHS Foundation Trust (NSFT) and its contents are shocking. In the 2013-14 financial year, mental health services in Norfolk and Suffolk were already in deep crisis and this campaign was founded as a result. Yet the Operational Plan submitted to

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25th September 2014: Cardboard City Protest at HealthEast CCG meeting deciding the fate of Carlton Court

Great Yarmouth and Waveney Clinical Commissioning Group (HealthEast) is making its decision about Carlton Court on Thursday 25th September, 2014. The meeting starts at 1.30 p.m. but we’ll be holding a demonstration beforehand from 1 p.m – the theme is lack of beds, so bring along a big cardboard box and a sleeping bag for

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What’s happening at Carlton Court? How different is it to what NSFT proposed and the public opposed?

Great Yarmouth & Waveney CCG (HealthEast) has set out recommendations this week for the future of mental health services after its public consultation. We are grateful to HealthEast for being the only one of Norfolk’s five clinical commissioning groups (CCGs) to hold a public consultation. Let’s look at the facts: Acute adult services at Carlton

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Community Care: Why I’m retiring from social work to fight the cuts damaging our service’

Click the image below to read Terry Skyrme’s letter in Community Care, explaining why he has decided to retire from the mental health frontline to fight the damaging cuts to services.

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BBC News: Assessment suite closures concern for mental health in Norfolk and Suffolk

Nic Rigby of the BBC reports: Concerns over plans to centralise Norfolk mental health assessment suites in Norwich have been raised by a police commissioner and a union. Norfolk and Suffolk NHS Foundation Trust, which manages the suites, has started consulting staff on the proposal, the BBC understands. People are brought to the suites, often

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